SDET (Contact Center / IVR)

Position Title : SDET (Contact Center / IVR).Location : Westlake, TX (Onsite/Hybrid) Job Type – Full Time Required Skills Qualifications ·        Design, develop, and maintain automated test frameworks using Java, JavaScript, Python, or similar languages·        Experience with Empirix Hammer or CallMaster for telecom/IVR testing (highly desired)·        Prior exposure to telecom, contact center, or IVR application testing·        Strong experience with automation frameworks and libraries such as JUnit, Selenium, TestNG, Playwright, or similar test runner frameworks·        Hands-on experience with API testing tools such as REST Assured or Karate·        End-to-end testing experience for distributed applications across multiple layers of the technology stack·        Familiarity with AWS services including VPC, S3, Lambda, SQS, and SNS·        Bachelor s degree in a technical discipline or equivalent professional experience·        6 9 years of experience in software development or quality engineering, with a strong emphasis on test automation·        Partner with DevOps teams to integrate automated tests into CI/CD pipelines (e.g., Jenkins)·        Create, manage, and maintain test data for complex testing scenarios·        Analyze system requirements, architectures, and technical specifications to ensure testability·        Conduct static code analysis using tools such as SonarQube·        Contribute to quality standards, engineering best practices, and cross-team continuous improvement initiatives·        Experience working in Agile/Scrum environments and tools such as JIRA·        Collaborate closely with product, engineering, and operations teams to improve delivery processes and product quality·        Ability to work effectively across matrixed teams and consistently deliver within sprint schedulesThanks and RegardsNeeraj KumarEmail: neeraj.jha@nityo.com