Fan Engagement Intern

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Job Title: Fan Engagement Intern Department: Match Production and Fan Engagement Reports to: Sr. Manager, Fan Engagement Position Summary: FC Cincinnati is seeking a highly motivated individual interested in enhancing the fan experience at FC Cincinnati. This role will support the departments' goal of increasing the fan experience of every individual at each matchday and any other special event. This position will work an average of 25 hours a week including FCC home matches. This role is primarily based at TQL Stadium. There may be weekend, evening, and holiday hours required. This is a paid internship and college credit is available. What You'll Do:Assist in the planning and execution of various match day activations that take place at TQL Stadium and neighboring activation sights such as Washington ParkLead the set up and execution of fan experience areas at the stadium on match dayAssist with the planning and execution of public FCC events that are outside of match dayCreatively solve problems, maintain fan relationships and improve overall fan experienceWork closely with internal and external partners to execute event visionManage and organize all fan engagement storage spacesInteract with fans at matches and events, providing outstanding customer service and creating memorable experiences.Ideation of new fan experience opportunities and touchpoints for FCC and itsLead FC Cincinnati's Acknowledgement Programs such as the Birthday TreatOther duties as assigned What You'll Bring:Excellent work ethicStrong attention to detailCustomer service orientedPassionate about creating memorable experiencesPassionate about promoting FC CincinnatiAbility to be a team player and enjoy working in a team environmentAbility to interact and communicate with many different types of people and groupsEnergetic personality and excellent interpersonal skills What You'll Need:Experience in event management, customer serviceAbility to solve problems in a time sensitive mannerFlexible schedule during season with availability weekdays, weekend and/or holidaysSelf-starter that can be given a task and will take ownership for the successful execution on itAbility to think critically and outside the boxEnrolled in a Bachelor's degree programAbility to work 2026 home matches and special events is requiredAbility to work evenings and weekends as required by the FCC game schedule and special eventsMust be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date Why You'll Love FCC:FCC welcome giftsResume and profile reviewsTour of TQL Stadium and MHTCCommunity volunteer opportunitiesDiscount off team store merchandiseJob shadow opportunitiesPaid hourly and/or college credit opportunities About FCC Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters' Shield - the annual award given to the team with the most points in the regular season - and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community . FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club's DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal's Best Places to Work in Sports 2023, named to the Honor List as one of "75 Great Sports Companies to Call Home."; on the Business Courier's Fast 55 as one of Greater Cincinnati's fastest growing private companies; and named to The Enquirer's Top Workplaces 2024. Learn More! TQL Stadium: learn more Mercy Health Training Center: learn more MLS NextPro: learn more