Bank Operations Specialist/Officer

Seeking an experienced Bank Operations Specialist (or Branch Operations Officer) with 5+ years of banking experience (8+ years for Officer level) to oversee branch operations, mentor staff, and support business growth. Responsibilities:• Lead daily branch operations, including staff scheduling, transaction approvals, and banking compliance with federal and state regulations• Train, coach, and develop tellers, bankers, and customer service representatives to deliver outstanding client service• Oversee account services, including new account openings, teller operations, callbacks, and banking dispute resolution• Ensure branch security, operational reporting, audits, and required certifications are accurate and completed on time• Partner with the Branch Manager on business development, customer retention, cross-selling, and promotional initiatives• Motivate and develop staff through goal setting, performance management, and recognition of high performanceQualifications & Skills:• Specialist Level: 5+ years of retail banking experience, including 2+ years in bank operations and supervision• Officer Level: 8+ years of banking leadership experience, including 4+ years in branch operations and supervision• Proficiency in Microsoft Office, core banking systems, and branch operations software• Strong leadership, communication, coaching, and relationship-building skills• Notary Public designation preferredEqual Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf