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Mac/PC Help Desk Technician (L1) – Remote & Onsite Support

A global IT managed services firm is seeking a Help Desk Technician to join their IT Help Desk Operations team. This role focuses on delivering excellent technical support for local and global users, primarily involving Mac and PC environments. Key responsibilities include troubleshooting technical issues, providing end-user training, and leading ticket processes. Candidates should have at least 1 year of Help Desk experience, particularly with MacOS, and demonstrate strong interpersonal and customer service skills. Competitive pay is offered.#J-18808-Ljbffr

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