Residential Director

Position Summary The Residential Director (RD) is responsible for the daily operations of the residence, ensuring a safe, supportive, and structured environment for residents and staff. The RD will create a professional atmosphere characterized by respect, consistency, and concern, enabling residents to heal from past traumas, address present challenges, and prepare for a more stable future. The RD will also provide mentorship and supervision to Direct Support Professionals (DSPs). The RD is a Mandated Reporter in accordance with NYS Social Services Law. Additionally, the Residential Director is trained as a Mandated Reporter for suspected child abuse and maltreatment, as required by NYS Social Services Law. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: · Manages the overall functioning of the residence, including maintaining order, cleanliness, and the safety of the environment. · Oversees inventory management, ensuring the timely procurement of food, household supplies, and other necessities. · Develops and maintains staff schedules to ensure adequate coverage for all shifts. · Oversees maintenance requests and ensures timely resolution of any facility-related issues. · Conducts regular house meetings with residents to discuss house rules, address concerns, and foster a sense of community. · Mediates conflicts and provides crisis intervention as needed. · Encourages residents’ independence by promoting participation in job searches, housing searches, and other self-sufficiency activities. · Facilitates community-building activities and events, such as birthdays and other celebrations. · Provides supervision, support, and training to Direct Support Professionals. · Ensures that staff are up-to-date with the necessary training, including service training and DSP-specific requirements. · Promotes a team-oriented atmosphere, encouraging staff to take initiative and participate actively in house management. · Addresses performance issues, including conducting disciplinary actions when necessary. · Conducts initial intakes when case manager is not available. · Prepares and submits required reports, including monthly statistical reports, billing with DSS systems, and payroll for staff. · Maintains accurate records; the binder of incident reports, meal menus, CACFP counts, activities offered to guests, and staff training certificates. · Coordinates the purchase of household items and manages the residence’s budget in collaboration with financial staff. · Participates in regular meetings with BH Administration and other stakeholders to discuss program updates and resident progress. · Network and develop positive working relationships with community agencies and resources. · Advocates on behalf of residents when necessary, ensuring they receive appropriate services and support. · Represents Bethany House at external meetings, conferences, and events as needed. · Maintains the rights, privacy, and dignity of all residents. · Performs other duties as assigned. Minimum Qualifications (Knowledge, Skills, and Abilities) · Self-motivated individual who demonstrates the capability to work effectively in a diverse and dynamic environment. · Skilled in leading a cooperative team, achieving organizational goals, and managing the complexities of a residential program serving homeless populations. · Bachelor’s Degree or equivalent experience in social services, human services, or a related field is required. · Proficiency in computer word processing and basic administrative tools is essential. · The Residential Director must embody the values and philosophy of Bethany House: professionalism, compassion, and a commitment to supporting our residents. Job Type: Full-time Pay: $64,349.00 - $70,316.00 per year Benefits: 401(k) 401(k) matching Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person