Restaurant Host
Outrigger Canoe Club is seeking a Host/ess to join our vibrant team. Nestled in the Diamond Head neighborhood, our canoe club stands out as a premier destination with its stunning waterfront setting. From curating memorable experiences for our club members to offering top-notch service and support, you'll be a vital member of our dynamic team. Join us and contribute to the storied history of Hawaii's premier Canoe Club.
Outrigger Canoe Club offers extensive and competitive benefits (upon meeting eligibility requirements):
Health, Dental and Vision Plans
Participation in a 401(k) Retirement Plan
Sick and Vacation Pay
Free employee meals and more!
Details:
Title: Host/ess
Position Type: Full-Time/Part-time
Schedule: Weekdays, Weekends, AM/PM
Pay Range: The starting pay for this position is $17.00 per hour. This is the pay for this position that Outrigger Canoe Club reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.
Position Summary:
Outrigger Canoe Club is a members only private club. We host two dining rooms and a full service bar, club-wide events and private banquets right on the beach in Waikiki. As a host/ess, you are the first impression when walking down the steps into the restaurants and are responsible for providing a friendly face and welcoming demeanor.
Core Responsibilities:
The job duties listed below are an overview of the essential duties and measures required to be successful in the position. Please note that the listed examples do not include all tasks, which may be expected within this job position.
Follow the direction of the Lead Coordinator and guide members to assigned tables
Move tables/floor plan to accommodate larger parties and pre-set tables for evening reservations
Memorize club hours and policies
Use a radio to communicate to other hosts
Answer all incoming calls to create reservations
Manage take-out phone orders
Physical Demands:
Able to stand for full 5-6 hour shift
Able to lift 10lbs to 25lbs
Must be quick and walk with a purpose during your shifts, this is a fast pace restaurant
Able to practice excellent phone customer service
Must be able to commute to Waikiki with reliable transportation
General Requirements:
Education
High School Degree or equivalent
Experience
Experience in hospitality or related guest service environment
Qualifications
Must be a dependable, outgoing, and a self-motivated person
Ability to multitask while remaining calm and professional
Excellent customer service and hospitality skills
Excellent oral and written communication skills
Attention to detail
Ability to work effectively and efficiently under pressure, with composure
Teamwork attitude, ability to work interdepartmentally
Maintains regular attendance, is consistently on time and complies with Outrigger Canoe Club standards
Scheduling flexibility to meet operational needs
About the Outrigger:
Founded at a critical time when Hawaiian water sports faced extinction, the Outrigger Canoe Club emerged in 1908, aiming to preserve and promote ancient activities like surfing and outrigger canoeing. Initially situated on prime beachfront land in Waikiki, the club weathered challenges and relocation to its Diamond Head location in 1963. Notable for its iconic clubhouse the Outrigger has thrived over nearly 100 years. From its humble grass houses to the modern facility, the club has been a hub for water sports enthusiasts worldwide, hosting events like the 4th of July Walter Macfarlane Regatta and even contributing to the birth of beach volleyball. Today, with a membership exceeding 4000, the Outrigger Canoe Club remains a symbol of aloha and a dedicated custodian of Hawaiian aquatic traditions. The club's commitment to its original mission endures - “Let this be a place where man may commune with sun and sand and sea, where good fellowship and aloha prevail and where sports of old Hawai’i shall always have a home.”
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Vision insurance
Work Location: In person