Program Coordinator

For over 25 years, Daly City Partnership has transformed lives and offered innovative and impactful programs. Daly City Partnership is a non-profit organization that provides a comprehensive range of multi-generational programs to children, families and older adults. Our mission is to guide collaborative efforts and connect the community to services that promote well-being. Our vision is to co-create a community of people empowered to learn, grow and achieve fulfilling lives. As a Program Coordinator focused on senior and disabled adult wellness for the Healthy Aging Response Team, a department of Daly City Partnership, you will be an integral part of our team. Your responsibilities will include assisting the Director in the implementation of the PEARLS evidence-based program, empowering older adults with depression to enhance their overall well-being. In this role, you will support and provide training to staff and volunteers who will serve as coaches providing 1-1 sessions over a 4-5 month period, developing problem-solving techniques. This position is 100% on-site and will be located at the Daly City Community Service Center. MINIMUM QUALIFICATIONS Bachelor's degree from an accredited college or university with major course work in a related field, such as Geriatrics, Health, Human Services, Sociology, Psychology, Social Work, or Public Relations Registered Associate Marriage and Family Therapists (AMFT) preferred Demonstrated proficiency in Microsoft Suite (Word, Excel, PowerPoint) High degree of accuracy, efficiency, and attention to detail Maintain proper professional boundaries and confidentiality Willingness and ability to ask for help and to work under supervision Must demonstrate cultural humility, treat all people with respect and believe that different experiences and perspectives add value. 3-5 years supervisory experience in a non-profit, community organization or health related field Knowledge of: Resources including local public and non-profit organizations, including senior and disabled adult services Basic health screening and assessment, the principles and accepted norms of older and disabled adult care, mental health needs, and familiarity with issues facing seniors and disabled adults. Bilingual in Spanish, Cantonese, Mandarin, Burmese, Tagalog, Portuguese, Arabic, or Russian, preferred RESPONSIBILITES AND TASKS Direct day-to-day Coordination of HART office site and HART programming (classes, home visits, phone line, drop-in clients, meal and grocery delivery, outreach, etc.) Support the Associate Director and Director in buildout of new PEARLS programming, including outreach, engagement, volunteer and staff recruitment process, and creation of high-standards/high-support culture Provide Mentorship, act as team lead and support wellness coaches, volunteers and interns in small group and 1-1 training and supervision meetings Train and supervise wellness coaches as well as 1 case manager, ensuring that they are well-equipped to fulfill their roles, have a clear understanding of the program(s), client interaction standards, data entry, etc. Ensure that the case managers and wellness coaches comply with all relevant regulations, policies, and guidelines, which can be complex and subject to change Serve as an excellent representative of the Partnership to internal and external stakeholders at regular meetings, such as committees, boards, government entities and collaborative partnerships Proactively attend all mandatory training and attend at least 2 training opportunities quarterly that will contribute to the team’s success Identify areas of challenges and success and seek opportunities for growth in partnership with your direct supervisor at semi-monthly 1-1 supervision meetings Identify areas of growth and program improvement and work alongside direct supervisor to create and implement effective solutions Demonstrate fiscal responsibility through efficient allocation of supplies, resources, and implementation of programming Conduct occasional outreach regarding HART program services at community venues Assist in evaluation of services and narrative reports on outcomes by providing client stories and feedback to supervisor for reports and publications Input accurate data entry into client relations management systems, as well as other tracking systems throughout the workday while processing client, volunteer and staff requests Other duties as assigned ABILITY TO Stand and sit and move around for extended periods of time Lift up to 50lbs of weight Work during standard business week/hours: Mon-Fri 8:30 am – 5:30 pm Work occasional evenings and weekends, as requested All positions at Daly City Partnership are open and promotional. Daly City Partnership provides opportunities for professional development. At DCP, we believe in the holistic development of our team members. This role not only offers exciting challenges in supporting clients but also provides a platform for you to evolve both professionally and personally. Join us on this journey of growth and continuous improvement as we work together to achieve excellence! Job Type: Full-time Salary: $31.00 - $33.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Language: Spanish, Cantonese, Mandarin, Burmese, Tagalog, Portuguese, Arabic, or Russian (preferred) Work Location: In person Job Type: Full-time Pay: $31.00 - $33.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Life insurance Paid time off Vision insurance Schedule: 8 hour shift Work Location: In person