Shipping Coordinator

*No Recruiters Please!**Brand New Air Conditioned FacilityThe Shipping Coordinator is responsible for coordinating the product shipping process from order receipt to final delivery. This position ensures timely and accurate order fulfillment by managing order flow, communicating with clients and internal departments, maintaining accurate documentation, and operating material handling equipment (MHE) safely and efficiently. The Warehouse Clerk also supports warehouse quality and inventory control activities, including assisting with quality checks and cycle counting.WHO WE ARE:At Rollease Acmeda, we are innovators of precision window covering hardware systems, specialized fabrics, and automated shade solutions. Since 1980, we have been on the cutting edge of design, development and distribution within the window furnishing industry. The years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and an exceptional level of service to our trade customer base.We are proudly owned by JM Family Enterprises, one of the largest privately owned companies in the US.WHAT YOU'LL BE DOING:Shipping Coordination:Prepare, process, and track outbound shipments to ensure timely and accurate delivery.Verify shipping documentation, including bills of landing, packing lists, and carrier labels.Schedule carrier pickups and communicate shipment details with logistics partners.Client Communication:Serve as the primary point of contact for clients regarding order status, shipment updates, and delivery confirmations.Respond promptly and professionally to client inquiries via email and phone.Resolve any shipping discrepancies or delays in coordination with internal teams.Order Flow Management:Coordinate order processing through the warehouse to ensure accurate and efficient fulfillment.Collaborate with warehouse associates, inventory control, and shipping/receiving departments to prioritize orders.Monitor workflow and use WMS data to identify and eliminate bottlenecks in the shipping process.Material Handling Equipment (MHE) Operation:Operate forklifts, pallet jacks, and other warehouse equipment safely and in accordance with company policies.Assist in loading and unloading trucks as needed to support shipping operations.Conduct routine equipment inspections and report maintenance issues.Quality and Inventory Control:Assist with quality checks to verify accuracy in picking, labeling, packaging, and shipping.Participate in regular cycle counting to maintain accurate inventory levels.Report inventory discrepancies or product damages promptly for correction and documentation.Documentation and Reporting:Maintain accurate records of shipments, orders, and inventory transactions in the WMS.Enter and update data in warehouse management and ERP systems.Generate and analyze reports using Excel to track productivity, accuracy, and shipping metrics.WHAT YOU SHOULD HAVE:Minimum 1-2 years of experience in warehouse operations, shipping/receiving, or logistics coordinationHigh school diploma or GED required; associate degree preferredProficiency in Microsoft Office Suite (Excel, Outlook, Word, Teams)Strong working knowledge of Warehouse Management Systems (WMS)Excellent written and verbal communication skillsStrong organizational, problem-solving, and time management abilitiesAbility to read and interpret shipping documents and inventory recordsForklift certification or ability to obtain within 30 days of hireAbility to lift up to 50 lbs. and stand or walk for extended periodsAbility to frequently bend, stoop, and reach in warehouse environmentDemonstrates strong attention to detail, effective team collaboration, customer focus, safety awareness, process efficiency, and technical proficiencyExhibit Company Core Values of Consideration, Cooperation, Communication, Accountability, and InnovationConsistently exhibit company core values of Consideration, Cooperation, Communication, Accountability, and InnovationWHY IT'S GREAT TO WORK HERE:State of the art brand new facilityPaid Holidays - Including company-wide holiday shutdownGenerous Paid Time OffMedical Dental, and Vision Benefits effective the first of the month following 30 days of hireEmployer Paid Short Term Disability, Travel Insurance, Life Insurance, and Employee Assistance ProgramVoluntary benefits including Long Term Disability and Pet Insurance401K with Employer Matching DollarsWellness Reimbursement ProgramTuition Assistance ProgramGlobal company with offices in the US, AU, and EUAbility to work in a growing company where your talents and skills can have a positive impactRollease Acmeda is an Equal Employment Opportunity Employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.