Talent & Culture Development Manager
About UsHSM Company History | HSM HEART Company Values | Who is HSM to our customers?Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!What You Will DoBuild Workforce Training SystemsDesign and implement structured training frameworks supporting hourly employees, technical roles, supervisors, and salaried leadersDevelop competency-based training matrices aligned with safety, quality, and operational requirementsCreate scalable training systems that allow plant-level delivery with divisional consistencyEstablish onboarding and skill progression programs that support cross-training and workforce flexibilityStrengthen Manufacturing Knowledge & CapabilityDevelop training programs that deepen understanding of manufacturing operations, production flow, and material movementTranslate complex production processes into clear, structured learning programsSupport cross-functional learning initiatives covering quality systems, production scheduling, and operational performance driversSupport Process Documentation & StandardizationPartner with Quality and Operations to develop training documentation, work instructions, and reference materialsAssist in standardizing procedures to ensure knowledge retention, compliance, and cross-site consistencySupport document control and knowledge capture processes that strengthen operational continuityIntegrate Quality & Compliance TrainingAlign workforce training systems with ISO, VDA, and IATF quality management standardsSupport audit readiness through training documentation, competency validation, and trackingIntegrate quality, safety, and compliance requirements into training architectureDevelop Leaders & Training DeliveryDeliver select programs supporting onboarding, leadership development, and technical skill growthCreate train-the-trainer programs enabling plant leaders and subject matter experts to deliver standardized trainingCoach leadership teams on workforce development strategies and training program executionDrive Continuous ImprovementAssess workforce skill gaps and develop targeted development plansMeasure training effectiveness using operational performance metrics and workforce indicatorsSupport development of internal career pathways and workforce planning strategiesWhat You BringEducation & ExperienceBachelor’s degree in Human Resources, Organizational Development, Industrial Technology, Engineering, Education, or related field preferred5+ years of experience developing training programs in manufacturing, automotive, transportation, or regulated production environmentsExperience building structured training systems or competency-based development programsManufacturing & Industry KnowledgeStrong understanding of manufacturing production environments and operational workflowsExperience supporting ISO 9001, IATF 16949, or VDA quality environments preferredFamiliarity with Lean manufacturing and standardized work conceptsTraining & Development ExpertiseProven ability to design instructional content, competency models, and scalable training programsExperience building cross-training programs and workforce skill progression frameworksKnowledge of adult learning principles and workforce development strategiesCollaboration & LeadershipStrong ability to partner across HR, Operations, Quality, and Engineering leadershipExperience influencing change and driving adoption of training programs across multiple sitesStrong project management and organizational skillsWhy Join UsHealth & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.Retire: 401(k) with company match, fully vested from day one.Paid Time Off: Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.On-Site Medical Clinics: Free for you and covered dependents.Teladoc: 24/7 access with no copay.Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.EEOCAt HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.