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Case Manager HRA West Farms
New York, NYApril 1st, 2026
Job DescriptionMust Have Qualifications:• Bachelor's Degree in human services or related field with two (2) years'case management work experience • Associates Degree in human services or related field with four (4) years'case management work experience • High School Diploma with six (6) years'case management work experience will be considered • Credentialed Alcohol and Substance Abuse Counseling (CASAC-T or CASAC) a plus • Knowledge of HRA Congregate Housing Program guidelines • Direct service experience with persons with living with HIV/AIDS, substance abuse, serious mental illness, and homelessness • Bilingual English/Spanish a plus • 5 Day/35 work week Non-Remote Position (In-Office/Some Field Work) • Excellent oral and written communication skills • Proficient in Google Workspace program/Microsoft Office Suite • Familiar with AWARDS, Child and Children Integrated Reporting System (CAIRS), Coordinated Assessment and Placement System (CAPS) Plusses:Day-to-Day Responsibilities:Essential Duties: • Coordinate program admission process with HASA Case Management Unit and Housing Unit. • Conduct interview of referrals within 24 hours of the HASA Referral. • Follow HASA procedures regarding the referral process and the completion of forms and statistical records. • Arrange and coordinate the move of accepted residents as determined by HASA and the program. • Monitor and assist the residents with problems at local entitlement offices. (Social Security, Medicaid, income support, etc.) • Establish permanent housing referral network. • Implement and monitor the service needs of residents in order to provide case management services which link residents with other agencies, health providers and support systems. • Institute appropriate referrals for services and functions as a liaison/advocate to ensure receipt of required services. • Facilitate individual and group counseling to residents, i.E., substance abuse, money management, relationships with family and loved ones current information on HIV/AIDS, treatment and drug trial programs. • Provide monthly caseload update to Clinical Supervisor. Document all direct activities including resident served case closures and direct service advocacy interventions. • Document all contacts and referral activity in resident records. • When necessary and appropriate, accompany residents in medical appointments and/or arrange ambulate services. • Attend all mandated meetings and in-service training. • Assist resident in gaining the skills necessary to live more independently and arrange for placement in a permanent housing program. • Establish working relationship with HASA case management staff to ensure quality client care. • Participate in ongoing evaluation process to assess direct service activities for program modification. Future planning and to assist in the preparation of required reports. • Provide in-service training to other staff members as determined by Program Director. PROVIDE A SHORT WRITE-UP ABOUT THE JOB IN YOUR OWN WORDS - DO NOT JUST COPY AND PASTE THE JOB DESCRIPTION YOU RECEIVED FROM THE CLIENT. Compensation: Include Hourly Rate or Salary/Bonus Info - This is mandatory in certian locations such as NYC. Reference #: (Insert JobDiva Req #) Meet Your RecruiterLori Dana
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