Business Automation & AI Engineer

Primary Impact Evolving Solutions is a leading technology solutions provider that helps clients modernize and automate their mission-critical applications and infrastructure to support business transformation. Our business is client-centric consulting and delivery of technical solutions to enable modern operations in a hybrid cloud world.Evolving Solutions is looking for a Business Automation & AI Engineer to bridge the gap between Evolving Solutions' business teams and its technology platforms. This role identifies where manual effort, inefficiency, or process gaps exist, then builds the automations, AI agents, and platform solutions that eliminate them. Part business analyst, part automation builder, and part technology generalist, this person knows enough about what our tools can and cannot do to bridge the gap from a business idea to a working solution. The role is internal-facing, reports to the Director of Technology and Business Integration, and works closely with department leaders across the organization to identify opportunities, align on priorities, and deliver results. We are looking for a highly motivated Business Automation & AI Engineer to join our internal technology team and take ownership of how we use automation and AI to make our business run better. We welcome applicants in the following states, MN, AR, AZ, FL, GA, KS, MA, MO, NE, OH, SD, TX &WI.Our Core Values- Do the Right Thing: Do what is right every day. Your personal integrity and the reputation of Evolving Solutions depends on this.- Be a Team Player: Evolving Solutions is better when everyone is together. The ability to solve problems as a team for ourlients and partners is Evolving Solutions’ strength and differentiation.- Be Humbly Confident: Possess knowledge and experience to deliver at the highest level, while maintaining the willingness to learn more and the humility to recognize you will never know it all.Accountability:• Engage directly with internal business stakeholders to understand current workflows, identify painpoints, and gather requirements for technology-driven solutions. Translate business needs into clear,actionable solution designs.• Design, build, and maintain automations that solve real business problems using the Evolving Solutionstechnology stack: Power Automate, Power Apps, Dataverse, SharePoint, Oracle NetSuite ERP, andDynamics 365 Sales. Own solutions from concept to deployment.• Leverage automation platforms to build workflows that integrate across the M365, Oracle NetSuiteERP, and Dynamics 365 Sales ecosystems. Build flows that are maintainable, well-documented, andbuilt to scale rather than one-time fixes.• Build and deploy AI agents using the right tool for the problem: Copilot Studio, Azure AI/OpenAI,Claude, or other emerging platforms. Design agents that automate knowledge work, surfaceinformation, or handle repetitive decision-making for internal teams.• Leverage the full depth of the M365 product suite to solve business challenges. This includesSharePoint, Teams, Purview, Defender, Power Platform, Copilot, Entra ID, and Intune. Know what thesuite can do and apply it intentionally.• Challenge existing processes. When a manual workflow or inefficient hand-off is identified, do not justdocument it. Question whether it should exist at all. Bring a technology-first mindset to operationalproblems and propose solutions grounded in what the tools can actually deliver.• Document all built solutions, automation flows, and system configurations. Maintain a current inventoryof business systems, integrations, and active automations.• Support Power BI reporting and NetSuite data needs as capacity allows. Familiarity with Power BIreport development, DAX, and NetSuite SuiteScripts is valued; this work is secondary to automationand AI responsibilities.ExperienceRequired:• 3+ years of experience in a role that combines business process analysis with hands-on technologysolution delivery (e.g. automation, integration, platform administration, or application development).• Proven expertise with Power Automate, including building complex, multi-step cloud flows that integrateacross M365, third-party APIs, and business systems (e.g. Oracle NetSuite ERP, Dynamics 365 Sales,SharePoint, Dataverse).• Hands-on experience designing and deploying AI agents using one or more platforms: Copilot Studio,Azure AI/OpenAI, Claude/Anthropic, or equivalent. Ability to evaluate which platform fits the problem.• Deep, practical knowledge of the Microsoft 365 product suite — not just email and Teams, but the fullbreadth: Power Platform, Purview, Defender, Entra ID, SharePoint, Intune, and Copilot.Preferred:• Bachelor's degree in Information Technology, Computer Science, Business/Management InformationSystems, or a related field.• Strong business analysis skills: ability to lead requirements-gathering conversations, map current-stateprocesses, identify automation opportunities, and write clear solution specs.• Intellectual curiosity and a healthy skepticism of how things have always been done. Comfortable withchallenging process assumptions and proposing alternatives backed by what the tools can actuallydeliver.• Strong documentation discipline. Automations, flows, configurations, and solution designs aredocumented as a matter of course, not as an afterthought.• Effective communicator across technical and non-technical audiences.• Experience with NetSuite ERP and/or Dynamics 365 Sales data structures.• Familiarity with Power BI report development and DAX.• Experience working in an IT services, managed services, or technology distribution environment.Work Location• Local to MN preferred with a hybrid work model. Corporate office in Hamel, MN. Candidates located inthe following states are also welcome to apply: MN, AR, AZ, FL, GA, KS, MA, MO, NE, OH, SD, TX &WI.Reporting Relationships• Director of Technology & Business IntegrationSalary Range: $150,000 to $200,000Evolving Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need, and we do not discriminate on thebasis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local law.