Patient Care Rep - Key Whitman Eye Center, McKinney

Patient Care Rep - Key Whitman Eye Center, McKinneyJob Category: Administrative-ClericalRequisition Number: PATIE031045Posted: June 23, 2025Full-TimeOn-siteMckinney, TX 75069, USAJob DetailsDescriptionNow Hiring: Key Whitman Eye Center - Mckinney, TXJob Title: Patient Care Representative, Bilingual a PlusPosition Summary: The Patient Care Representative manages the day-to-day front desk operations to ensure quality patient care, uphold and promote the company's business processes and values relating to innovative and superior eye care.Essential Duties and Responsibilities:The essential functions include, but are not limited to the following:Greets patients as they arrive at the office in a friendly and professional mannerBilingual preferredCollects and verifies patient data for accuracy and completenessCreates and sustains a highly accountable and inspired work environment where employees deliver exceptional customer service and patient careChecks patients in and out and schedules any needed appointmentsDirects patients, vendors, visitors, customers and the general public as appropriateMaintains accurate documentation in the patients EMRFaxes and requests faxes of patient chart notes from satellite officesMonitors patient flow and tracks patient wait times efficientlyOpens daily patient accounting controls, posts charges and closes controlsSchedules future appointments in adherence to policies and proceduresMaintains waiting room environment, appearance and patient comfortPerform other duties as assigned by supervisorMinimum Qualifications (Knowledge, Skills, and Abilities):High School diploma or GED1-3 years of Healthcare reception related experienceExcellent verbal and written communication skillsAbility to work both independently and as a team playerAbility to work in a fast paced environmentAttention to detail and time managementCPR desired, but not preferredHIPAA knowledge and complianceBenefits:Comprehensive health, dental, and vision insuranceHealth Savings Account with an employer contributionLife InsurancePTO401(k) retirement plan with a company matchAnd more!Equal Employment Opportunity & Work Force Diversity:Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.