Operations and Training Manager

Operations + Training ManagerAre you someone who naturally creates order, accountability, and momentum? Do you enjoy building systems that help people succeed and take pride in creating consistency within fast-moving environments? Are you both highly organized and highly relational — able to lead with clarity while still supporting and developing the people around you? Are you someone who notices inefficiencies quickly and feels motivated to improve them? Are you proactive, dependable, and comfortable stepping into both leadership and hands-on operational work when needed? Do you communicate clearly, follow through on details, and hold high standards without creating unnecessary friction? Do you thrive in environments where creativity and operations intersect? Do you understand that strong training, documentation, scheduling, and safety systems are essential to building a healthy and scalable company culture?Borrow Curated is seeking an Operations Training Manager to lead training, development, safety, and operational organization across our back-of-house team. This role is designed for someone who thrives on creating structure, improving systems, developing people, and maintaining high operational standards in a fast-paced creative environment.This position works directly under the direction of Ann King, Founder + Creative Director, and in close partnership with Rachel Genco, Logistics + Product Manager.Position OverviewThe Operations Training Manager will oversee all back-of-house training and development initiatives while helping create operational consistency across the company. This person will own employee scheduling and training documentation, maintain safety training compliance, and continuously improve operational efficiencies.The right candidate is highly organized, detail-oriented, proactive, and capable of balancing leadership with hands-on operational support.Key ResponsibilitiesOversee all back-of-house training and employee developmentCreate, implement, and improve training systems and processesMaintain employee scheduling and operational documentationLead safety training, compliance tracking, and record keepingIdentify and implement efficiencies in training and development workflowsAssist in the planning and completion of Borrow BuildsSupport operational consistency and accountability across the teamHelp maintain a culture of professionalism, ownership, and continuous improvementIdeal CandidateStrong leadership and communication skillsHighly organized with excellent follow-throughComfortable managing multiple priorities and deadlinesExperience with operations, logistics, training, or team development preferredAbility to work collaboratively while holding high standardsProblem-solver with a process-oriented mindsetComfortable working in a fast-paced, hands-on environmentCompensation + BenefitsSalary: $52K - $65K annually40–45 hour work weekEligible for overtime at 1.5x hourly equivalent pay for hours worked beyond 45 hours per weekPerformance and compensation reviews conducted periodicallyCompensation and job responsibilities may be adjusted at the discretion of Ann King, Owner + CEO of Borrow Curated, LLCEligible for Borrow Management Bonus Plan401(k) optionInsurance coverage consistent with current company offeringsCell phone plan coverageBPV Days: 14 daysPaid Vacation: 14 days3 paid sick days$100 annual gear allowancePersonal use of Borrow Builds and equipment for $1 rental20% off all Borrow inventory rentalsUse of Borrow Event Space for one personal event per yearWeekend use during high season requires prior approvalWork EnvironmentThis is a leadership role within a collaborative creative operations environment. The position requires both strategic thinking and hands-on execution. Candidates should be excited about building systems, supporting team growth, and contributing to a company that values both creativity and operational excellence.n skills