Manager, Organic Community - Channel Strategy

Job Description: Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent Grow Jerry's subreddits into active, trusted communities Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps Work with Growth and Content teams to ensure consistency across channels Measure what matters: sentiment, share of voice, referral traffic, and LLM citation Requirements: 3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources Proven ability to make "boring" or "stressful" categories feel human, authentic, and worth following A patient, curious long-game player who values organic trust over quick PR wins Benefits: Health, dental, and vision coverage Paid time off Paid parental leave 401(K) plan with employer matching Wellness benefits