CENTRALIZED LEASING COORDINATOR (3610)

Centralized Leasing CoordinatorAt Post Road Management, we believe great leasing starts long before a prospect walks through the door. We are looking for a driven, organized, and customer-focused Centralized Leasing Coordinator to join our POST Hub team and help turn incoming leads into scheduled tours, completed applications, and signed leases. This role is perfect for someone who thrives on follow-up, enjoys talking with people, moves with urgency, and loves the challenge of converting interest into action. If you think like a salesperson, communicate like a professional, and know how to keep opportunities from slipping through the cracks, we want to hear from you. What You'll DoAs a Centralized Leasing Coordinator, your primary focus will be lead conversion. You will serve as the first point of contact for many prospective residents and will play a critical role in driving occupancy across our portfolio. In this role, you will: Respond quickly to leasing inquiries from calls, texts, emails, and internet leadsBuild rapport with prospective residents and identify their needsSchedule tours and keep prospects engaged through consistent follow-upAct like an inside sales professional by moving leads through the pipeline with urgency and purposeFollow up on warm leads, missed tours, incomplete applications, and pending approvalsCoordinate closely with on-site teams to ensure a smooth handoff from inquiry to tour to leaseTrack lead activity, follow-up status, and conversion results in company systemsHelp improve leasing performance by identifying missed opportunities and recommending better follow-up practicesMaintain a professional, upbeat, and service-oriented experience for every prospect What Success Looks LikeSuccess in this role means: More leads contacted quicklyMore tours scheduled and completedMore applications started and finishedHigher conversion from inquiry to leaseFewer missed opportunities due to slow or inconsistent follow-up This is not a passive admin role. This is a high-impact sales support position for someone who is motivated by results and knows that speed, consistency, and persistence win leases. What We're Looking ForWe are looking for someone who is: Highly responsive and organizedComfortable on the phone and confident in written communicationNaturally persuasive without being pushyPersistent with follow-up and detail-oriented in executionAble to manage a high volume of leads across multiple communitiesMotivated by goals, performance, and winningProfessional, positive, and team-orientedExperienced in leasing, inside sales, customer service, call center work, or appointment setting Preferred BackgroundPrevious experience in multifamily leasing, inside sales, or lead conversionExperience working with CRM, PMS, or lead management systemsStrong phone skills and comfort handling objectionsAbility to multitask and stay organized in a fast-paced environment Why Join Post Road ManagementAt Post Road, our work impacts lives. The POST Hub is being built to support our communities with better systems, faster response times, and stronger leasing performance. This role gives you the opportunity to be part of a growing, centralized team that directly influences occupancy and helps create a better experience for future residents. We are looking for people who are: Friendly. Fast. Fair. And who want to help turn great service into great results.