Customer Service Associate at Penn's Landing

Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment!The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.Location: Philadelphia Intl Airport (PHL) - Philadelphia, PA 19153Schedule: Weekend availability requiredHourly Rate: $18.54/hr.Benefits Stipend: $5.09/hr.Employees earn a base wage of $18.54 per hour, plus up to $5.09 per hour toward the cost of health benefits, for a total compensation rate of up to $23.63 per hour.BenefitsMedical, Dental, and Vision InsuranceEmployer-Paid Life InsuranceDisability InsurancePaid Time OffPaid Parental Leave401(k) with company matchEmployee DiscountJob ResponsibilitiesHandles each customer in a courteous and gracious mannerMaximize sales by achieving add-on sales and recommendationsKnowledge of the store's stock; stock varies by store locationAssists in the upkeep of the store by maintaining store displays and merchandising.Assists with inventory and receiving of merchandiseReplenish backstock to maintain appropriate levels of merchandise on the floorMarkdown merchandise as needed.CSA's may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store - they may not open the storeOther duties may be assignedJob Requirements1 year + retail sales and/or cash handling experienceExcellent communication and people skillsAbility to multitask and problem solveTAM Card may be required depending upon locationAdditional Security clearance may be required depending upon locationSatisfactory Criminal Background Check and Drug Testing May be required depending upon locationAdditional RequirementsLimited sittingFrequent standing, walking, climbing, crouching, bending, pushing, or pullingNormal or corrected vision and hearingCan distinguish varying or specific colors, patterns, or materials to assist customersFluency in English is required for training, customer interactions, and ensuring compliance with company policies and proceduresTypically, indoorsTypically, in a consistent temperatureUse of fine motor hand functionsLift 0-60 lbs with or without reasonable accommodationAbout UsWHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company's international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.EEO/ADA/DFWPWHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities.