Customer Service Representative- Overnight Shift
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.Your Role at Dollar Tree:As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standardsMerchandising and stocking as neededEnsuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leadersManaging sales transactions while working assigned cash registerMaintaining security of cash and protecting company assetsHigh school diploma or equivalent is preferredPrevious customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferredAbility to follow instructions and interpret operational documents is requiredfrom floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodationExcellent customer service and relationship management skills are requiredProficiency in basic math for cash accounting is requiredWe offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:Employee Assistance ProgramRetirement plansWe are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Part timeDollar Tree