Patient Access Representative I

**It's more than a career, it's a calling.**MO-SSM Health St. Joseph Hospital - Lake Saint Louis**Worker Type:**Regular**Job Highlights:****Schedule** : Varying days, 7:30am - 6pm, to include rotating weekends and holidays**Location** : SSM Health St. Joseph Hospital - Lake Saint Louis *Outpatient and ED**Qualifications** : Experience with EHR and patient registration preferred, proficient computer skills, and excellent customer service skillsWhat Makes This Role UniqueThis is a high-energy, fast-moving position that requires mindfulness, quick thinking, and exceptional communication skills. No two days are the same - you may be assisting a worried family member, collaborating with a nurse to expedite an urgent admission, or helping a patient understand their next steps.If you thrive in an environment where teamwork, problem-solving, and human connection intersect, this role will be both challenging and deeply rewarding.Why Join SSM HealthYou will be part of a compassionate, mission-driven organization that values your growth and contribution. We offer:Competitive pay and benefitsCareer development opportunities within a large, integrated health systemSupportive leadership and a collaborative team environmentBring your heart for service and your talent for communication - and help us make every patient's experience exceptional.**Job Summary:**Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.**Job Responsibilities and Requirements:**PRIMARY RESPONSIBILITIES+ Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.+ Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.+ Assists with coordination of activities related to insurance pre-certification/authorization.+ Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.+ Performs clerical and reception duties associated with patient registration.+ Performs other duties as assigned.EDUCATION+ High School diploma/GED or 10 years of work experienceEXPERIENCE+ No experience requiredPHYSICAL REQUIREMENTS+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.+ Frequent keyboard use/data entry.+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.+ Rare climbing.REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS+ None**Department:**8701250033 PAS - St. Joseph Hospital West**Work Shift:**Day Shift (United States of America)**Scheduled Weekly Hours:**40**Benefits:**SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.+ **Paid Parental Leave** **:** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).+ **Flexible Payment Options:** our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.+ **Upfront Tuition Coverage** : we provide upfront tuition coverage through FlexPath Funded for eligible team members.Explore All Benefits (https://jobs.ssmhealth.com/us/en/benefits)_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_ _pregnancy, veteran status_ **_,_** _or any other characteristic protected by applicable law. Click here to learn more. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?\_ga=2.205881493.704955970.1667719643-240470506.1667719643)_