The Empire Mall - Seasonal Local Manager

About UsCherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year.As Seasonal Local Manager, you will create the magic by overseeing daily operations for our Easter Bunny photo operations and implement strategies to drive profitability and efficiency at your venue. The ideal candidate will also lead, develop, and motivate the local team to achieve personal, professional, and company goals.Our Local Manager Will AlsoPromote a positive, collaborative environment and maintain our core values and policiesManage schedules, assign duties, and optimize labor to ensure all locations are staffed for successDetermine staffing requirements and oversee hiring, onboarding, and training of all team membersEnsure daily operations are maintained as scheduledRespond to all business calls or emails within a timely mannerCreate and reinforce a sales culture within the location to ensure team is knowledgeable, following proper cash handling procedures, and is maximizing sales potential to reach daily and monthly targetsVerify DAILY bank deposits to DM, confirming bank deposit/credit card slips are w/financial paperworkCoach and develop team members to drive revenue, reduce cost and provide world class guest serviceEstablish and maintain positive and successful vendor relations with staff at all locationsPartner with host venue to support a seamless, efficient operation with a focus on guest service and profitabilityAddress and resolve customer concerns or service failures appropriately to ensure optimal guest experiences and recoveryEnsure accurate/timely preseason setup, breakdown and securing of all equipment at your locationOther duties required/assigned as detailed in Employment AgreementWhat We're Looking ForPositive attitude and strong work ethicTeam player who can work independently and understands the importance of leadershipExcellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisionsAbility to process sales transactions and comfortable with cash handlingProfessional attire and good hygiene are a mustAvailable to attend mandatory pre-season trainingFlexibility and willingness to work during "peak" retail hours, such as evenings, weekends, and holidaysAvailable to work a minimum of 40 hours a week or as neededKnowledge, Experience & SkillAt least 18 years of ageHigh School Diploma RequiredPrevious retail/assistant manager and photography experience preferredAbility to lift and carry equipment up to 10-25 pounds and stand for prolonged periods of timeAbility to stand, walk, and perform easy, guided choreographed movement independentlyWhat Else Can You ExpectA fun, fast paced, and passionate environmentCareer advancement opportunitiesFlexible scheduleReferral programOne free photo package for friends and family per staff memberMust be used 2 weeks before the close of each seasonWe Work Together to Win TogetherOur mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company's success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.