Sales Representative

About Us: At Eli's Jewelry, we believe in the transformative power of fine jewelry – the ability of a meticulously crafted piece to encapsulate the essence of a moment, to tell a story that lasts a lifetime. Established with a passion for exceptional craftsmanship and a commitment to celebrating love in all its forms, our store is a haven for those seeking timeless elegance and enduring beauty. Job Brief We are looking for a responsible, results-driven, and highly motivated Sales Associate who is ready to take on all sales responsibilities from providing appropriate product solutions for our customers to nurturing them through the purchase flow from start to finish. Our ideal candidate will uphold the ideals and standards of our company and will constantly strive to meet all sales goals and exceed customer expectations. Responsibilities Welcomes customers by greeting them. Advises customers by providing information on products. Sell merchandise to consistently meet or exceed sales expectations. Provide outstanding customer service and a high-quality shopping experience to grow customer base. Documents sale by creating or updating customer profile records. Processes payments by totaling purchases; processing checks, cash, and store or other credit cards. Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. Contributes to team effort by accomplishing related results as needed. Understand and utilize policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriately. Perform store set up and closing operations, including opening and closing office area and moving jewelry to and from store safe and display areas. Perform basic store maintenance, merchandising, and other required activities to keep store clean, safe and inviting. Requirements Listening Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge Strong communication & organizations skills required. 3-5 years of luxury goods or fine jewelry retail sales experience Saturday availability mandatory Preferences · Education from Gemological Institute of America · Prior Fine Jewelry Sales Experience · Prior Luxury Sales Experience Pay · $13-17/hr · Base Pay + Performance Based Commission Benefits PTO Employee Discounts Job Types: Full-time, Part-time Pay: $13.00 - $17.00 per hour Benefits: Employee discount Flexible schedule Paid time off Professional development assistance Compensation Package: Bonus opportunities Commission pay Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Weekends as needed Ability to Relocate: Troy, MI 48083: Relocate before starting work (Required) Work Location: In person