Syntax Analyst

SYNTAX ANALYSTDepartment: SynergyLocation: Hybrid (In office Tuesday, Wednesday, and Thursday)Wage: $14.50OverviewSyntax Specialists work directly with property managers to audit utility accounts to identify which accounts qualify for sales tax exemptions. Syntax Specialists also work with utility providers and various state departments of revenue to reclassify the utility accounts to make them sales tax exempt and recover a refund for the previously charged sales tax. Come be part of a unified team dedicated to client satisfaction and creating a positive culture!ResponsibilitiesAudit bills for sales taxPrepare necessary documentation and forms, and obtain signatures from the clientSubmit necessary forms to utility providers to reclassify utility accounts as tax-exemptRecover a potential refund from the utility provider or the state department of revenueManage a pipeline of multiple clients30-35% of the day is spent on the phonePreferred SkillsClear and professional written and verbal communicationAttention to detailAble to quickly learn and adapt to new computer softwareSelf-motivated to independently produce quality workAble to exceed expectations for our clientsManage and prioritize workload to meet deadlines