Customer Service & Sales Representative

This position is an in-office role located in East Liberty and requires daily, on-site attendance. Remote or hybrid work is not available At Invictum, Inc., we are actively hiring Customer Service & Sales Representatives to join our growing telecommunications team. This is a full-time, entry-level opportunity that combines customer service, sales, account support, and telecommunications experience. If you’re looking to build a rewarding career with real growth potential, this role is built for you. As a Customer Service & Sales Representative, you will engage with customers and business owners daily, provide clear solutions for wireless, internet, and services that help with sales support, account activations, upgrades, and billing assistance. The Customer Service & Sales Representative role is a fast-paced position where strong customer service skills, sales ability, and a positive attitude will help you succeed. Responsibilities of a Customer Service & Sales Representative As a Customer Service & Sales Representative, you will work with customers and business owners to provide information on AT&T wireless, internet, and service plans Assist customers with account activations, billing inquiries, payment processing, and service changes The Customer Service & Sales Representative will guide customers through sales upgrades, product options, and promotional packages Deliver a top-quality customer service experience by listening carefully and recommending the best solutions as a Customer Service & Sales Representative Support sales goals by introducing current promotions, bundling options, and additional AT&T services Maintain accurate and detailed records of customer accounts, sales activity, and service updates Represent the AT&T brand with professionalism, product knowledge, and strong customer service Collaborate with fellow Customer Service & Sales Representatives to meet daily, weekly, and monthly sales and service performance targets What We’re Looking For in a Customer Service & Sales Representative Strong communication, customer service, and interpersonal skills Interest in sales, telecommunications, business, and account management Ability to thrive in a fast-paced, performance-driven customer service and sales environment Reliable team player who can handle multiple customer service tasks and account responsibilities Previous customer service, sales, or retail experience is helpful but not required Goal-oriented and motivated individuals eager to build a career with AT&T in telecommunications and sales Positive, professional attitude with a focus on providing excellent customer service every day Job Type: Full-time Pay: $800.00 - $1,300.00 per week Work Location: In person