Credit Associate I

Job DescriptionCredit Associate ILocation: Gratz, PASchedule: Day Shift | Monday–FridayCompensation: $19.00–$24.00 per hourPosition SummaryThe Credit Associate I supports the Credit and Collections function by evaluating customer creditworthiness, monitoring accounts receivable, and assisting with the timely collection of outstanding balances. This role works closely with internal teams and external customers to ensure accurate account management while helping minimize financial risk to the organization.This position is well suited for someone early in their finance or accounting career who is detail‑oriented, organized, and interested in gaining hands‑on experience in credit, collections, and accounts receivable.Key ResponsibilitiesReview and process new credit applications, ensuring all required information is complete and accuratePerform basic credit analysis using established guidelines and toolsSet up and maintain customer accounts within the systemMonitor accounts receivable and identify past‑due balancesConduct collection outreach via phone and email to resolve outstanding balances in a professional mannerDocument all collection activities and customer communications thoroughlyAssist with resolving billing discrepancies and disputes in collaboration with internal teamsSupport credit limit reviews and updates based on payment history and risk evaluationEnsure compliance with company policies, procedures, and applicable regulationsProvide general administrative and clerical support to the Credit and Finance teamsQualificationsHigh school diploma or equivalent requiredAssociate’s or Bachelor’s degree in Finance, Accounting, or a related field preferred1+ years of experience in credit, collections, accounts receivable, or a finance‑related roleBasic understanding of credit principles and financial conceptsStrong attention to detail and organizational skillsEffective written and verbal communication skillsAbility to manage multiple tasks and meet deadlines in a fast‑paced environmentProficiency with Microsoft Office, particularly Excel; ERP system experience is a plusKey CompetenciesAnalytical and critical‑thinking skillsCustomer service and relationship‑building mindsetProblem‑solving abilityEffective time management and prioritizationIntegrity, professionalism, and accountabilityWhat We OfferOur benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. Three comprehensive Medical plan optionsPrescriptionDentalVision Company Paid Life Insurance Voluntary Life Insurance Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance Company-paid Short-Term Disability Company-paid Long-Term Disability Paid time off (PTO) and paid Holidays 401k retirement plan with company match Employee Assistance Program Teladoc Legal Insurance Identity Theft Protection Pet Insurance Team Member Discount Program Tuition Reimbursement Yearly Wellness ClinicMITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.