Dir, Renewals Sales Strategy and Operations

What you'll doWork in close partnership with sales and customer success executive leadership to direct the operations of the renewals businessManage field sales and ecosystem annual planning, encompassing the determination of financial objectives, organizational setup, account distribution, capacity modeling, territory allocation, quota setting, and compensation frameworks for the renewals business.Lead, coordinate and refine the renewal forecasting cadence, processes and artifacts, driving predictability.Develop and implement productivity and performance reporting for renewals management, individuals, and account opportunity.Support and optimize the renewals strategy including core sales processes and efficiency drivers, infrastructure and automation, regional performance and Enterprise Data Driven Operating model.Establish highly repeatable (and scalable) sales processes, automation and reporting methodology, both quantitative and qualitative that can be implemented across regions, and provide deep insights.Lead key sales productivity initiatives across Americas; focused on customer success, retention, bookings growth and ecosystem alignmentMaintain strong relationships with Americas peers and collaborators to evaluate effectiveness of programs and impact of operational strategies, programs and improvementsEffectively partner and appropriately challenge leadership to effectively overachieve targets and instill centralized processes.Accountability to assist renewals teams to improve performance through the development and driving deep adoption of both strategic and tactical programs.Conduct historical reviews of performance, and use predictive analysis to direct the business to improved performance.What's needed to succeedExperience leading a premier, sophisticated Renewal Strategy and Operations function driving significant financial advancement.A high-performance self-starter and people leader capable of leading and developing a high performing centralized but distributed operational team responsible for supporting $1B+ of revenues.A consistent success record in delivering strategic advice and operational management in Renewals Strategy and Operations within a complex technology sales environment.Skilled in developing tactical initiatives to increase renewal sales productivity and performance. History of launching innovative performance metrics and improvement programs.Ability to apply combined industry benchmarking information with a strong analytical capability to identify market trends and test alternative approaches to strategy that yield outstanding performance.Able to research, develop and complete sales tools, technologies and automation solutions/strategies in the field.Leading communication skills, both interpersonal and written, especially in presenting at senior levels within the organization.Passionate about challenging the status quo and obsessed with operational excellence, finding improvements and results.The capacity to operate efficiently in a rapidly changing environment.Proven leadership and experience working across functional groups ensuring alignment of process driving the defined business strategy.Strong sense of ownership and flexible and resilient under pressure.Assertive and creative problem solver with a diplomatic approach who operates at the highest level of integrity.Expected Pay RangeThe U.S. pay range for this position is $159,900 -- $325,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California, the pay range for this position is $225,100 - $325,900.Equal Employment OpportunityAdobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.California Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.Colorado Application Window NoticeIf this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.J-18808-Ljbffr