Installation Specialist

About Les Olson ITLes Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service.Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states.Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community.We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives.Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!About The RoleThe Installation Specialist plays a key role in ensuring a seamless experience for our clients. This position is responsible for delivering, installing, connecting, and configuring multi-function printers to client networks. Additionally, you will train customers on how to operate their newly purchased equipment, ensuring they feel confident and supported. You’ll provide high-quality services and solutions while maintaining the highest level of client satisfaction. Your work directly impacts the customer experience, making professionalism, technical expertise, and clear communication essential.What You'll DoProvide customized training to end users on newly installed equipmentInstall and configure printer software on workstations and servers, including scanning applicationsTest all functions and applications to ensure equipment meets client expectations before leaving the siteSafely drive the company box truck to client locations and handle loading/unloading of equipmentTroubleshoot network installation, training, and testing issues using all available resources to ensure client satisfactionMaintain and safeguard all company-issued tools, materials, and training resourcesStay current on new and existing products supported by the MFP Connectivity TeamAssist Sales Representatives with pre-sales inquiries and product demonstrations as neededRebuild, reinstall operating systems, and update various print controllersAttend required company and departmental meetingsPerform other related duties as assigned by your supervisor or managerQualifications1+ year of IT experienceBasic knowledge of Windows, Mac OS, and printer/copier systemsStrong customer service and communication skillsQuick learner with ability to follow instructions and adapt to changeTeam-oriented, dependable, and professionalAbility to lift 100+ lbsValid driver’s license and ability to drive a box truck (CDL not required; must pass health exam)BenefitsPaid Time OffSick DaysPaid Holidays401k match + PensionWork-life BalanceFull Medical, Dental & Vision + HSALife InsuranceLocal Volunteer Opportunities