Helper

Job DescriptionThe Technical Helper is responsible for providing assistance to Service Technicians on repair calls, shuttling necessary parts and supplies for service repair completion, inventory reconciliation tasks, and other support as assigned.Responsibilities/Skills/Experience RequirementsJob responsibilities:Rides with or meets Technician at designated location to assist on service call Follows directions provided by Service Technician to assist in completing product repair, including, but not limited to assistance in lifting, handling of tools, etc.Shuttles parts and supplies to Technician when applicableAssists with inventory related tasks including cycle counts, receiving and shippingCompletes assignments related to fleet including preparing vans for new hires, shuttling fleet, spare fleet inspections, and prepping vans for decommissioning and salePerforms other duties as assignedJob Requirements:Valid Driver License for the State of employment18 years of age or olderRequired Skills:Ability to aid physically the Service Technician in the handling of appliances or equipment to be repairedAbility to work variable and flexible hours, including overtime as neededAbility to handle stressful situations, and to work in a fast paced environmentAbility to apply appropriate safety procedures and equipment to protect Company and customer assetsAbility to communicate effectively with the Service Technician and customerAbility to read and utilize reports as neededAbility to read, write, and speak EnglishAbility to follow Quality Management System (QMS) process guidelinesAbility to maintain regular and consistent attendanceAbility to work well with others in a team environment to deliver high performance resultsOutstanding customer service skillsOpen to change, with the ability to implement change quickly and effectivelyAbility to convey a positive image of the Company in all actions and behaviorsExcellent communication skillsGood listening skillsAbility to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push or pull 50 lbs; occasionally lift, carry, push or pull 100 lbs)Ability to constantly reach outward, handle and finger objects, stand, walk, and sitAbility to frequently bend, squat, kneel, twist, turn, climb, and crawlAbility to occasionally reach above shoulder and type using a keyboardAbility to drive automatic transmission vehiclePreferred Skills:Mechanical aptitudeYears Experience0 - 1 Years ExperienceTravel RequirementsOn Occasion (Less than 5%)CountryUnited StatesWork-In CityPortlandWork-In StateORWork-In Postal Code97201BusinessSears Home Services - In HomeJob FunctionRepair/InstallationEmployment CategoryRegular, Full-timeCompensation RangeN/AAdditional Compensation ExplanationN/AEEO/EOE FooterEqual Opportunity Employer / Disability / Vet.Posting Tags#RepairTechnicianCompany BrandSears Home ServicesLocation CityPortland