Assistant Manager

The Assistant Property Manager assists the Property Manager with the overall operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes. Essential Duties & Responsibilities ➢ Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll. ➢ Accurately and timely completes daily, weekly and monthly financial and leasing reports, including month-end pre-close, closeout, market surveys, and lease expirations. ➢ Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers. ➢ Collects delinquent account balances from previous residents. ➢ Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings. ➢ Leases apartments as needed. ➢ Responsible for shopping competitive properties. ➢ Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired. ➢ Processes move-ins, move-outs, and lease renewals. ➢ Audits all new and current lease agreements and resident files for accuracy. ➢ Assists Property Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations. ➢ Composes and prepares routine correspondence, rental notices, and other letters and memorandums. ➢ Assists the Property Manager in resident relations and problem resolution. ➢ Assists Property Manager with Timecard submission. ➢ Assists with resident retention, which may involve planning and organizing social events at the property. ➢ Assumes responsibility for the operations of the property in the absence of the Property Manager. ➢ Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention. Skills/Specialized Knowledge ➢ Ability to read, write, understand, and communicate in English. ➢ Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel and Yardi, or other on-site accounting software. ➢ Ability to use general office equipment, such as telephone, fax machine, printer, copier and key track system. ➢ Excellent customer service and interpersonal skills; ability to relate to others. ➢ Professional verbal and written communication skills. ➢ Strong organizational and time-management skills. ➢ Ability to perform basic to intermediate mathematical and accounting functions. ➢ Ability to read and comprehend financial statements, such as budgets, financial reports, accounting information, etc. ➢ Comprehension of federal fair housing laws and any applicable local housing provisions. ➢ Ability to multi-task. ➢ Ability to make quick and effective decisions. ➢ Ability to analyze and resolve problems. ➢ Ability to cope with and defuse situations involving angry or difficult people. ➢ Ability to close a sale. ➢ Ability to manage a team. ➢ Ability to train. ➢ Ability to set and meet goals. ➢ Ability to consistently meet deadlines. ➢ Ability to maintain flexibility and creativity in a variety of situations. ➢ Ability to maintain confidentiality. ➢ Ability to drive an automobile. Required Licenses ➢ Current driver license and automobile insurance. Other Requirements ➢ Must maintain professional appearance and comply with prescribed uniform policy. ➢ Ability to be at work on a regular and consistent basis; Overtime may be required for this position. ➢ Must be reachable at all times via phone or pager, except during approved time off. ➢ Ability to work weekends and non-traditional holidays. ➢ Must be available to work on-call or when needed due to staffing shortages. ➢ Some travel may be required. Physical Demands ➢ Standing, walking, and/or sitting for extended periods of time. ➢ Frequent climbing, reaching, use of fingers, talking and hearing. ➢ Moderate pulling. ➢ Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet. ➢ Pronounced visual acuity (near and far) and field of vision. ➢ Ability to judge distances and spatial relationships. ➢ Ability to identify and distinguish color. ➢ Ability to lift and/or move up to 50 pounds. Mental Functions ➢ Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct. ➢ Ability to tolerate stressful situations. ➢ Ability to work under minimal to moderate supervision. Work Environment ➢ Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions). ➢ Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces. Hazards ➢ Potential exposure to communicable diseases through frequent contact with public. ➢ Possible exposure to short-tempered or aggressive people. ➢ Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire and radiation.