Workforce Management Transformation Lead

Description Title: Workforce Management Transformation Lead Location: Charlotte, NC Alternative Location: Shoreview, MN Duration: 32 W, 4 D Work Engagement: W2 Work Schedule: Hybrid 3 days in office/2 days remote Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits Summary In this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Business Execution and contribute to large-scale planning related to Business Execution deliverables. Review and analyze moderately complex Business Execution challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Business Execution deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Business Execution. Required Qualifications: Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Key Responsibilities Rollout of Verint workforce management solution. This could include system configuration, documentation / manual creation, testing, etc. Support of various ongoing projects related to PowerApps development, process changes / process improvement, PEGA rollout (inclusive of testing, documentation, etc. Support of new Payments Workforce Management workstream - assessing current state across Lockbox, ACH, Wires, and Sanction Screening; conducting interviews; develop templates and collect data; recommend short term and long-term strategic solutions Key Requirements Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.