Breakfast Attendant
Job Title: Breakfast Attendant Hotel Department: Food & Beverage
Reports to: Food & Beverage Manager FLSA: Non Exempt
Job Objective: Present a warm, friendly demeanor to welcome guests to breakfast. Assists guests with breakfast and ensure breakfast is fully supplied with food. Answer guests’ questions in a friendly, professional, and efficient manner.
Key Areas of Responsibility:
Efficiently greet guests and escort them to a table in a prompt, friendly manner.
Ensure the tables are cleared promptly so no guest is kept waiting.
To ensure that company standards and procedures are applied.
Specific Duties:
Have a good understanding of all of the hotels operating procedures;
Greets guests and informs them of the breakfast options;
Treat guests in a manner to ensure their complete satisfaction;
Observes tables and keep track of clean, dirty and occupied tables;
Cleans, organizes and stocks breakfast area;
Interacts with guests in and as they leave the restaurant to ensure positive dining experience;
Fill to go orders, if applicable;
Handle guest complaints effectively;
Promote goodwill by being courteous, friendly and helpful to guests, managers and all other associates;
Team work;
Must wear uniform and nametag;
Must follow all policies and emergency procedures of the hotel;
Must maintain personal cleanliness.
Willing to work flexible hours.
Excellent communication skills (verbally interacts with management, servers, team members and guests);
Must be able to read, write and perform basic math;
Organizational skills.
Multi-task oriented.
Knowledge of workplace and kitchen safety procedures.
Other Duties and Responsibilities as may be designated
Education/Experience: High school or equivalent. Prior restaurant/hotel experience desired.
Physical Demands:
Must be able to lift up to 40lbs;
100% - Stands during entire shift;
75% - Reaches, bends, and stoops frequently;
75% - Verbally communicates with quests;
Hazards may include, but are not limited to, slipping and tripping.
Frequent washing of hands.
Work Environment: Interacting with co-workers, customers, working with cleaning chemicals and vacuum cleaners/brooms.