Service Advisor | Hourly + Bonuses - Stockton Hyundai

Stockton Hyundai is a trusted leader in automotive sales and service, known for exceptional customer care, quality workmanship, and long-term customer relationships. We are currently seeking a Service Advisor to join our growing service team. This is an excellent opportunity for a customer-focused professional who thrives in a fast-paced environment and enjoys being the key connection between customers and the service department.If you have strong communication skills, automotive knowledge, and take pride in delivering an outstanding service experience-we want to hear from you.Why Work for Stockton Hyundai?Stockton Hyundai is a well-established dealership with a strong reputation for reliability, professionalism, and customer satisfaction. We believe great Service Advisors deserve a workplace that supports their success, values teamwork, and offers long-term career growth.Here's what sets Stockton Hyundai apart:Consistent Service Volume - A busy service department with steady customer trafficSupportive Team Environment - Experienced management, strong technician support, and clear communicationCustomer-First Culture - Focus on transparency, trust, and long-term relationshipsCareer Growth Opportunities - Ongoing training, manufacturer support, and advancement opportunitiesService Advisor ResponsibilitiesGreet customers promptly and professionally in the service driveListen to customer concerns and accurately document vehicle issuesCreate and manage repair orders in the dealership management systemCommunicate recommended services, timelines, and estimates clearly to customersCoordinate with technicians to ensure accurate diagnosis and efficient repairsProvide regular updates to customers throughout the service processPromote maintenance services and manufacturer-recommended repairs when appropriateEnsure a positive customer experience from write-up to vehicle deliveryService Advisor Compensation and BenefitsThe Certified Line Technician position is paid on a pay scale that may include one or more of the following compensation elements:Hourly compensation, which varies based on experience, certifications, skill level, and performanceProduction‐based incentive compensation, which may be earned based on individual and/or team productivityRetention‐based incentive compensation, which may be earned based on hours producedThe anticipated hourly pay range for this position is $33.80 to $49.00 per hour. Actual compensation within this range will be determined by job‐related factors such as experience, qualifications, and performance. Incentive and bonus compensation are not guaranteed and may be zero if applicable performance benchmarks are not met.In addition to competitive pay, our benefits are designed to support you and your family...Employer-subsidized Medical and Dental insurance, with comprehensive coverage optionsCompany-Paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family.401(k) with Company MatchGenerous Paid Time Off that begins accruing from Day 1Exclusive employee pricing for you and your family on parts, service, and vehicles