Host
Roaring River State Park is a breathtaking oasis nestled in the enchanting southwest Ozark hills of Missouri. As one of the state's most beloved parks, Roaring River offers a captivating blend of natural beauty and outdoor excitement. A deep valley surrounded by rugged landscapes, beckoning both nature enthusiasts and avid anglers alike. With rainbow trout stocked year-round, it's a haven for fishing aficionados seeking their next lunker. The park's scenic charm enhances the experience, boasting seven hiking trails, picturesque picnic spots, and an engaging nature center. The park offers Campsites, rustic cabins, and the Emory Melton Inn and Conference Center, complete with a full-service restaurant. Join us at Roaring River State Park, where every day unfolds as a new chapter in the great outdoors!
Summary of Position:
Responsible for greeting and seating guests, answering phones, taking to-go orders, and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.
Responsibilities:
Greet all guests as they enter the restaurant in a professional and timely manner
Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
Possess thorough knowledge of restaurant and bar menu promotions and specials and answer phone calls to communicate with guests.
Take, place, package, cash-out, and deliver to the guests (in house), to-go orders.
Proficiency with cash handling and credit card transactions
Promote teamwork by assisting Servers in dining area when needed
Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
Other duties as requested by management.
Position Requirements:
Excellent customer service and people skills
Must be able to work a variety of day, night, weekend, holiday shifts
Must have excellent communication skills and be able to count change and reconcile paperwork
Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people
Education and Experience:
Education: High School Diploma or equivalent
Experience: Hospitality experience preferred
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.