Automotive BDC Service Representative

Service Bdc RepresentativeAs a Service Bdc Representative you are responsible for making service appointments for customers and is the frontline of communication in a customer's service experience. A successful candidate will have ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply.Benefits401K PlanMedical and DentalPTOFlexible work scheduleResponsibilitiesOversee incoming leads for service departmentAttract potential clients and retain current clientele by answering product and service questions received via phone and/or internetMaintain high scores for the manufacturer's customer satisfaction index (CSI)Direct customers to product information resources, including those available on the internetCheck email frequently and respond to inquiries immediatelyRequirementsOrganized and friendly personalityDemonstrated ability to manage othersTime management skillsFantastic communication skills with your customersProfessional, well-groomed personal appearance.Clean driving recordWilling to submit to a pre-employment background check & drug screenWe are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.