Security Officer/Front Desk

Security Front Desk/Access Control: Hours: 12:30am-8:30am Saturday through Wednesday Sat/Sun 8:30am-4:30pm Sat/Sun 4:30pm-12:30am Thur/Fri 12:30am-8:30am We are seeking a dedicated and professional Front Desk Agent to join our Security team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage various tasks efficiently. The Front Desk Agent will also play a crucial role in maintaining security and safety within the premises. Responsibilities: Monitor the lobby area for any security concerns. Assist in conflict management by addressing guest complaints or issues promptly and effectively. Writing reports Walking tours as needed Experience: Familiarity with CPR and First Aid certifications is advantageous. Knowledge of loss prevention techniques and conflict management strategies is beneficial. Experience with surveillance systems or law enforcement background is a plus. Strong interpersonal skills with the ability to communicate effectively with diverse individuals. Ability to work flexible hours, including evenings, weekends, and holidays as needed. EOE Job Types: Full-time, Part-time, Contract Pay: Up to $17.00 per hour Expected hours: No less than 16 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: Evening shift Night shift Overnight shift Weekends as needed Weekends only Application Question(s): Can you work one of the following shifts: 12:30am-8:30am Saturday through Wednesday. Sat/Sun 8:30am-4:30pm Sat/Sun 4:30pm-12:30am Thur/Fri 12:30am-8:30am Experience: Customer service: 1 year (Preferred) Ability to Commute: Mattapan, MA 02126 (Required) Ability to Relocate: Mattapan, MA 02126: Relocate before starting work (Required) Work Location: In person