Senior Software Development Engineer (Site Reliability)

The Site Reliability Engineer (SRE) is responsible for ensuring the reliability, availability, performance, and operational scalability of the my. PBM platform. This role applies software engineering practices to operations, with a focus on automation, observability, incident management, and continuous improvement to support the stable, scalable delivery of client-facing services. The SRE partners closely with DevOps, Engineering, Infrastructure, and Security teams to balance system reliability with delivery velocity while maintaining compliance with enterprise standards. - We prefer this person is hybrid in Richardson, TX, Northbrook, IL or Scottsdale, AZ Primary Responsibilities 1. Reliability Engineering and Operations. Ensure high availability, resiliency, and performance of my. PBM applications and infrastructure. Define and manage SL - Is, SL - Os, and SLAs for critical services. Monitor production systems and proactively identify issues before customer impact. Lead incident resp...Development Engineer, Liability, Reliability Engineer, Continuous Improvement, Reliability, Software, Technology, Retail