Auto Accounting Deputy Specialist II

Position Description The Auto Accounting Specialist II is responsible for preparing and processing State and Local refunds, hot checks, chargebacks, and related documentation required by auditors. This role also supports customers and branch staff via phone and email regarding these transactions. Additional responsibilities include reconciling branch transactions related to titles and registration, and ensuring all necessary backup documentation is collected and properly maintained. Duties and Responsibilities Prepare and process State and Local refunds, hot checks, chargebacks, and redeemed checks by reviewing and organizing relevant documentation. Reconcile assigned bank accounts by verifying registration and title transactions from designated branches against bank deposits. Review refund applications to ensure accurate calculations and proper recipient allocation, based on title and registration receipts and packages. Organize and separate title-related paperwork received from branches for scanning and final distribution. Respond to customer inquiries regarding refunds or returned payments via phone and email. Maintain weekly and monthly reports summarizing returned items, redeems, and dishonored check sales tax for submission to TxDMV. Update ACH templates for Chase by validating dealer submissions for accuracy and eligibility through WebDealer. Contribute to process improvements by identifying workflow efficiencies, collaborating across teams, resolving recurring issues, and promoting best practices. Other assigned duties. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate. Requirements All applicants must register and take the HRT Clerical Skills Test and score a minimum of 85% with a typing speed of 35 wpm and 90% accuracy. https://www.governmentjobs.com/careers/harriscountytx/jobs/998426-0/hrt-clerical-skills-test Please see testing instructions in the General Information section below. Education High school diploma or GED equivalent from an accredited institution within the U.S. Experience Minimum of three (3) years of customer service experience within an office environment with heavy data entry. Proficiency in Microsoft Excel, Word and Power Point. Strong attendance and punctuality record. Knowledge, Skills & Abilities: Strong reading comprehension and effective communication skills Professional demeanor and appearance always Basic Accounting Principles Ability to analyze and investigate. Knowledge of branch operations. RTS data System/People Soft Flexibility to work overtime without prior notice Attention to detail with the ability to identify errors in reports Capacity to learn and retain large volumes of information Ability to manage multiple tasks and prioritize effectively Receptive to direction and capable of working under supervision Regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Preferences Education Bachelor's or Associate's Degree from an accredited institution within the U.S. (preferred) Experience Minimum of three (3) year of experience in accounting or finance. (preferred) General Information Register Online for the HRT Clerical Skills Test using the following link https://www.governmentjobs.com/careers/harriscountytx/jobs/998426-0/hrt-clerical-skills-test Click the above link to the HRRM Clerical Skills Test registration page Click on "Apply" to submit your request for testing You will receive a test invitation and instructions via e-mail within 48 hours You will have no more than 5 calendar days to access and complete testing Your score will be automatically uploaded to your application The test may be taken once every 30 days Work Environment and Physical Demands Work is performed primarily in an office setting subject to frequent interruptions with extensive work at a computer workstation and site visits to various Tax Offices, Harris County and community facilities, both outdoors and indoors. Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions required. This role is a standard office role that requires remaining stationary for long periods of time. At times, boxes or equipment must be transported weighing up to 30 lbs. Position Type and Typical Hours of Work Monday-Friday 7:45 am - 4:45 pm; subject to overtime and weekends Flexibility to work evening and weekend hours and occasional overnight travel to conferences and training sessions required. Primary Work Location Downtown - 1001 Preston St. Houston, TX 77002 Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department. HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage Dental Coverage Vision Coverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental Leave* Sick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work schedule* METRO RideSponsor Program* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: www.benefitsathctx.com 01 What is the highest level of education you have completed? Please select from below. (Copy of official certificate, diploma and/or transcript must be attached to the application) High School Diploma (US) Certificate of High School Equivalency (GED) Associate's Degree Bachelor's Degree Master's Degree or higher None of the above 02 Please describe your educational background (i.e. diploma, degree, certifications, etc.), including the level of education completed, area of study, and completed major and minor programs. 03 Which of the following best describes your verifiable customer service experience within an office environment with heavy data entry? (To be considered, qualifying experience must be documented in your application's employment history) Less than three (3) years Three (3) years or more but less than four (4) years Four (4) years or more but less than five (5) years Five (5) years or more I do not have this experience 04 Please provide details about your verifiable customer service experience within an office environment with heavy data entry. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) If you do not have this experience, please type "None" in the space provided. 05 Do you have a minimum of three (3) year of experience in accounting or finance? Yes No 06 If you answered "Yes" to the previous question, please describe your experience. If you do not have this experience, please type "N/A" in the field. 07 Do you have current auto experience within the Tax Office? Yes No 08 If you answered yes in regards to the previous question(s), please describe your verifiable auto experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable) 09 Do you have prior experience with vehicle registration, titling, or licensing services? Yes No 10 If you answered yes in regards to the previous question(s), please describe your verifiable experience. NOTE: Please DO NOT use "See Resume" as we do not use resumes for qualifications. (Type N/A if not applicable) 11 Do you have the ability to pass state-required RTS training? Yes No 12 Do you have a family member who is currently employed with the Harris County Tax Office? If yes, please provide their first and last name. 13 Are you currently employed by or on assignment with a staffing agency to perform work for the Harris County Tax Office? Yes No 14 Are you now employed or have you previously been employed by Harris County? Yes, I am now employed or have been previously employed by Harris County No 15 If you answered 'Yes' in response to the previous question, which Harris County department were you most recently employed by? Please enter 'N/A' if not applicable. 16 If previously employed by Harris County, please provide your employee ID number or the full name under which you were employed in the space provided. Please enter 'N/A' if not applicable. 17 If you were previously employed by Harris County, are you currently eligible for rehire with that department? Yes No Required Question Employer Harris County Address 1111 Fannin St Ste. 600 Houston, Texas, 77002 Phone 713-274-5445 Website https://www.governmentjobs.com/careers/harriscountytx