Director of Support Services

About ViaSun CorporationViaSun Corporation is a 100% employee-owned leader in pavement preservation, heavy civil construction, and aviation services. We are committed to operational excellence, safety, and building long-term value for our customers and employee-owners.As an ESOP organization, our employees directly share in the company's success and play a critical role in driving performance across all areas of the business.Position OverviewThe Director of Support Services is a strategic leadership role responsible for the performance, optimization, and growth of ViaSun's support service functions, including Traffic Control, Shop, and Lab operations.This role ensures these functions operate efficiently, safely, and cost-effectively while supporting field operations and contributing to overall company performance. The Director will also identify opportunities to enhance capabilities, improve utilization, and expand services where appropriate.Key ResponsibilitiesOperational LeadershipProvide leadership and direction for Traffic Control, Shop, and Lab operationsEnsure alignment between support services and field operations to maximize efficiency and minimize downtimeImplement and maintain standardized processes, systems, and operating proceduresOversee equipment, maintenance programs, and resource allocationFinancial & Performance ManagementDevelop and manage budgets for all support service functionsMonitor financial performance, cost controls, and resource utilizationIdentify opportunities to improve efficiency, reduce costs, and enhance service deliverySupport pricing strategies and financial models for internal and external service deliveryContinuous Improvement & SystemsDrive process improvements to enhance productivity, quality, and reliabilityReduce operational inefficiencies and reliance on reactive processesEstablish performance metrics and monitor outcomes to support data-driven decision-makingPromote a culture of accountability and continuous improvementTeam Leadership & CultureLead, mentor, and develop managers and teams across support service functionsFoster a culture aligned with ViaSun's core values, emphasizing ownership, accountability, and collaborationSupport hiring, development, and retention of high-performing team membersAddress performance and team challenges in alignment with company policiesRisk, Safety & ComplianceEnsure compliance with OSHA, DOT, environmental, and company safety standardsDrive a strong safety culture across all support service operationsIdentify and mitigate operational risks proactivelyMaintain required certifications and regulatory standards (including lab operations)Stakeholder & Client CollaborationBuild and maintain strong relationships with internal stakeholders, partners, and external agenciesSupport operational teams by ensuring high-quality, reliable support servicesCollaborate with leadership to enhance service capabilities and organizational performanceWhat Success Looks LikeSuccess in this role is typically demonstrated by:Efficient, reliable, and well-coordinated support services that enable field operationsStrong financial performance and cost control across support functionsReduced downtime through effective maintenance and operational planningHigh levels of employee engagement and team performanceContinuous improvement in systems, processes, and service deliveryRequirementsBachelor's degree in Construction Management or related field, or equivalent experience10+ years of experience in construction operations, support services, or related leadership rolesStrong leadership, communication, and organizational skillsExperience managing budgets, operations, and cross-functional teamsProficiency with construction-related systems (e.g., Viewpoint, HeavyJob, HeavyBid, or similar tools)Preferred:Experience in heavy civil, infrastructure, or pavement preservation industriesExperience in ESOP or employee-owned organizationsStrong background in safety, compliance, and operational risk managementWork EnvironmentOnsite leadership role with high operational visibilityCollaborative environment across operations, finance, and executive leadershipFast-paced, growth-oriented construction and infrastructure industryEqual Opportunity EmployerViaSun Corporation is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification under applicable law.Accommodation StatementApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state laws. If you require accommodation during the application or interview process, please contact us.BenefitsPerformance-based bonus opportunitiesEmployee Stock Ownership Plan (ESOP) participationComprehensive health, dental, and vision insurance401(k) with company matchPaid time off and holidaysLeadership development and career growth opportunities