End User Computing Design Lead
Job TitleEnd User Computing Design LeadClientA prominent Pharma Company.Contract6 months initial contract - with a possibility of extension - possibility to be an employee based.LocationMarlborough Massachusetts 01752PayTo be discussed over the phoneShiftFirst ShiftResponsibilitiesWork independently, under general direction from the Associate Director of End User Services as well as the Desktop Management Systems EngineerAssist in the configuration of the following Management System installations, their solutions, options, and policies for optimal use: Client Management System – includes Software Management, Desktop/Laptop imaging, OS PatchingAsset Management System – support and planning of an Enterprise sized Desktop Infrastructure SystemDesign, test, implement, and document specifications for Desktop/Laptop OSProvide procedures for testing, configuration, and implementation of desktopsGather business and technical requirements and translate them into IT solutionsDeliver technical solutions as per specified plans, deliverables, costs and timelinesAct as liaison for outside vendors during installation, rearrangement, repair and/or removal of equipment or servicesWork closely with Desktop Management Systems Engineer to ensure that procedures are consistent with desktop support proceduresProvide technical and project leadership in fully documenting relevant systems and processes as necessaryOther Responsibilities and DutiesGather business and technical requirements and translate them into IT solutionsDeliver technical solutions as per specified plans, deliverables, costs and timelinesAct as liaison for outside vendors during installation, rearrangement, repair and/or removal of equipment or servicesWork closely with Desktop Management Systems Engineer to ensure that procedures are consistent with desktop support proceduresProvide technical and project leadership in fully documenting relevant systems and processes as necessarySkillsStrong knowledge of Client Management Systems such as SCCM and Symantec Management Platform (Altiris)Evaluate and implement additional Management Platform modules or additional solutions at the enterprise level as needed.Provide technical leadership in developing and implementing operational standards and proceduresProvide technical and project leadership in planning, design, implementation and support of all projects requiring any of the Client Management System toolsExperience with Service NowSQL server/database experience a plusQualificationsB.S. in Computer Science or related technical field, or equivalent experience.Additional InformationAll your information will be kept confidential according to EEO guidelines.J-18808-Ljbffr