Customer Service Representative, Medical Store

Company DescriptionFounded in 1948, Norco is headquartered inBoise, Idahoand has more than70branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family andemployee owned company weoperate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies.Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership(ESOP).At Norco we sharea common mission:"Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. Wework hard every day to serve others and create rich lives for ouremployees, their families, and the communities where we work and live., Job DescriptionNorco is currently seeking an individual to fill our Customer Service Representative position. The Customer Service Representative isresponsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:Greet customers in a professional and enthusiastic wayAnswer telephone calls promptlyDemonstrate in-depth knowledge of products, placement, availability, price and useEfficiently assess customer needs for product or servicesEducates patients/clients on medical products and servicesFit and sell medical products and services to customersProcess customer orders and accurately input customer orders into the computerKeep showroom stocked, clean, organized and presentablePerform other tasks as assigned or necessary, QualificationsHigh school graduate or equivalentExcellent customer service skillsExcellent verbal communication skills, especially over the telephoneAbility to work with diverse clienteleAbility to occasionally lift and/or carry objects weighing up to 100 lbs. Ability to sit, stand and walk for extended periods of timeAccurately enter data into computer and acquire a working knowledge of any software applications applicable to the positionAdditional InformationNorco offers a competitive compensation/benefit package, including:Employee Stock Ownership Plan (ESOP)Health, Vision and Dental InsuranceHealth Savings Account (HSA)Medical and Dependent Care Flex Accounts (FSA)Life Insurance provided at no cost to employee by NorcoSupplemental Accident, Disease, and Life Insurance optionsEmployee Tuition Reimbursement401(k) with Employer MatchingWellness ProgramEmployee Discount on products sold by NorcoNorco, Inc is an Equal Opportunity/Affirmative Action EmployerNorco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Norco, Inc is a drug-free workplace.