Transportation Support Specialist

Pay: $18/hrSchedule: Monday-Friday (9am-5:30pm), 40 hrs/week.Your Opportunity to Make an ImpactAt Recovery Centers of America (RCA), we're more than just a treatment facility-we're a team on a mission to save lives from addiction. As a Transportation Support Specialist, you play a vital role in ensuring our patients safely access the care and services they need.From providing timely transportation to supporting daily patient activities, you help create a safe, structured, and supportive environment that promotes healing and recovery. If you're dependable, safety-focused, and passionate about helping others, we'd love to hear from you.What You'll DoAs a Transportation Support Specialist, you'll provide safe and reliable transportation while also supporting the treatment team in maintaining a secure and therapeutic environment.Your role will include:Transporting patients and/or staff to and from treatment, medical appointments, urgent care visits, and other approved destinationsAdhering to strict schedules while ensuring patient safety and comfortPerforming and documenting daily vehicle inspections to maintain safety standardsAssisting with patient belongings processing for new admissions and visitations, including search and documentation proceduresMonitoring patient activities, conducting safety rounds, and completing required documentation (round sheets, incident reports, behavioral observations)Managing high-risk or re-engagement situations in collaboration with leadershipCommunicating transportation, vehicle, or safety concerns to program leadership or the administrator on callCoordinating with interdisciplinary departments regarding admissions, discharges, and transfersAssisting with patient care activities during downtime, including helping with daily schedules, recreational and educational activities, and accompanying patients to examinations or treatmentsPerforming additional assigned duties as neededJob RequirementsEducation: High school diploma or equivalent requiredLicensure: Valid state driver's license with acceptable Motor Vehicle Record (MVR)Experience:* Prior experience as a driver or transportation support specialist preferred* Minimum 6 months of experience in a health and human services-related field preferredCertifications: CPR certification required (or willingness to obtain)Note: To ensure professional boundaries, former RCA patients must wait a minimum of one year post-treatment at a specific facility before applying for a role at that same location.Why Choose RCA?We understand that providing excellent patient care starts with supporting our team. That's why we offer:Competitive compensationComprehensive benefits including medical, dental, vision, and 401(k)Ongoing training and professional development opportunitiesA supportive and inclusive workplace cultureAbout Recovery Centers of AmericaDrug addiction treatment works, and recovery is possible. The tens of thousands of individuals who began their journeys at Recovery Centers of America are living proof.Since 2013, RCA has been committed to saving one million lives from addiction. With over 11 facilities nationwide, we provide evidence-based inpatient, outpatient, and medication-assisted treatment 24 hours a day, 365 days a year.Former Patient StatementPlease note: A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at locations within RCA other than where they were treated within a year after treatment.EEOCRecovery Centers of America (RCA) provides equal opportunity in employment and in the provision of services. We are committed to ensuring equal employment opportunity without discrimination or harassment on the basis of race (including hair type, texture, or style), color, religion or religious creed, sex (including pregnancy, childbirth, breastfeeding, sex assigned at birth, gender identity or expression, affectional or sexual orientation, and differences in sex development), age (40 and over), ancestry, national origin (including Limited English Proficiency), disability, genetic information, veteran status, marital status, citizenship, or any other characteristic protected by applicable federal, state, or local law.State Specific Responsibilities:Follows organizational cybersecurity policies, including acceptable use, password management, and multi-factor authentication requirements. Immediately reports suspected security incidents, unauthorized access, or data breaches in accordance with company policy and regulatory requirements. Maintains strict confidentiality of PHI and adheres to the principle of least privilege, accessing only the minimum necessary data required to perform job functions.