Program Analyst

Program AnalystThis Program Analyst position is located under Mission Support in the Human Capital Office, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:Analyzes systems, processes and procedures for assigned program area(s). Guidelines and standard operating procedures (SOPs) exist and can be directly applied to the program operations; judgment is used to select which guideline(s) is most appropriate, and when minor deviations may be considered. Situations for which guidelines are not in place or are not applicable are referred to the supervisor for assistance.Applies fundamental methods, principles and practices of qualitative and quantitative analytical and evaluative methods and techniques to identify issues that impact effectiveness and efficiency of program operations. The supervisor provides instruction on assignments including scope, priorities and deadlines; additional direction is given for unusual or unique situations.Work is carried out independently within parameters established by the supervisor, and in compliance with standard TSA operational procedures and practices. The supervisor reviews completed work for accuracy and conformance to procedures.Compiles, tracks, and analyzes moderately complicated statistical and narrative data from a variety of sources to develop multiple regular and recurring reports.Interprets policy guidance and assists managers and employees in understanding how guidance should be applied to programs and operations.Serves as a technical specialist and conducts outreach and liaison activities with stakeholders for assigned program(s).Please note: The major duties described above reflect the full performance level of this position. Typically, the lower pay band (G band) performs the same duties but will receive more guidance and training, and the project or work assignments may be less complex.