Mail Center Clerk

Mail Center ClerkW2 Contract Tuesday- Saturday 7:30 am to 4 pmRichardson, TX 75080$17/hrAs a Processing Center Specialist, you will be at the heart of our mail operations, ensuring that our customers’ physical mail is processed accurately and efficiently. You will handle everything from receiving and uploading incoming mail to fulfilling special customer requests, aiming to exceed customer expectations.A few of your responsibilities will include:Manage incoming mail — Receive, sort, and upload incoming mail into Stable’s software system. Fulfill customer requests, such as scanning, shipping, shredding, and returning mail.Maintain processing center operations — Safely operate mail processing equipment, track inventory, and report any issues.Optimize facility processes — Identify areas for improvement in mail handling processes and collaborate to enhance efficiencyWhat you'll doAccept and unload incoming mail, including lifting, carrying, and moving envelopes and packagesSort incoming mail, applying barcodes and labels for efficient processing and trackingFulfill customer requests through Stable’s software, including:Opening, scanning, and uploading mail contents into Stable’s systemsForwarding and returning mail to customers via courier servicesEndorsing and depositing bank checksShredding mailEnforce package weight limits and mail processing procedures, adhering to company policies at all timesPrioritize tasks effectively to ensure mail is processed on timeOperate mail processing equipment, such as package scales, document scanners, and label printersPerform routine maintenance on equipment and coordinate technical support or repairs when neededTrack and manage inventory levels of processing supplies, including barcode labels, shipping labels, envelopes, and packing materialsCommunicate clearly with team members and supervisors, providing regular updates on processing activities and escalating any issues as they arisePromptly resolve customer support requests escalated by Stable’s customer experience teamMaintain positive interactions with external vendors, including courier and shredding servicesIdentify and report any discrepancies, damages, or issues with mail and deliveries to ensure timely resolutionRequirementsHigh school diploma or equivalency certificateExperience working in a mailroom, inventory management, warehouse, or processing center environment is a plusStrong attention to detail and commitment to accuracy in all tasksAbility to operate processing center equipment, such as document scanners and label printersEffective communication skills for interacting with team members, supervisors, and third-party vendorsStrong organizational skills with the ability to prioritize tasks and meet deadlinesAble to perform physical tasks, including lifting and carrying mail and packages up to 30 lbsFamiliarity with using software systems for tracking and managing tasksAble to work independently and as part of a team in a fast-paced environment