FINANCIAL SUPPORT SPECIALIST II

UNCLASSIFIED VACANCY IN THE OFFICE OF STATE COURT   Minimum Qualifications High School diploma or GED and at least two years of fiscal support experience; or an equivalent combination of education and experience. Specific License or Certification Required: None Specific Knowledge, Skills, or Abilities : Requires knowledge of general office practices, procedures, equipment, and technology. Laws, rules, and regulations governing court fiscal procedures. Advanced fiscal principals and mathematical computations. Requires skill in delivering high quality, customer-focused service. Bookkeeping. Reviewing documents for detail and accuracy. Maintaining and securing confidential files and documents. Using spreadsheet, database, word processing, presentation, and other software. Understanding, using, and explaining Court-specific computer applications to manage court processes, gather and analyze statistics, and create reports. Building sustainable working relationships with other County personnel, officials, and the public. Generating enthusiasm and support for program objectives. Communicating effectively with coworkers, supervisor, and the public. Veterans' Preference: Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans' preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans' Preference Policy and Procedure, please click here. Examination The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education, and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/coursework used to qualify for this position. ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES. Purpose of Classification Reconciles, reports, and maintains the financial records and activities for the court requiring some independent judgment. Essential Functions Performs specialized fiscal support duties such as handling accounts payable/receivable; processing tax and title transactions; approving invoices; and processing bills, deposits, and refunds.  Reviews documents for accuracy.  Processes daily reports. May process payroll timesheets and handle benefits information. Makes journal entries and other changes and adjustments to correct erroneous information on documents. Reconciles and balances cashier reports and monthly bank statements. Maintains and processes the newspaper citations weekly. Handles disputes, collections, customer complaints, and other complex problems. Records ownership of splits and combined property. Composes and edits correspondence, applications, claims, forms, permits, appeals, transfers, and specialized reports. Accepts, verifies, enters, and makes changes on complex applications and forms. Collects monies for fines and prepares bank deposits for pickup as required. Verifies signatures and information to detect fraud and ensure applications and forms meet strict deadlines. Acts as a liaison between the department, assigned staff, and the public. Assists in resolving complex account disputes. May assist in interviewing job applicants, making recommendations for new hires, and training new employees. Attends staff meetings and training workshops to remain current on policies and procedures. Serves as liaison between the Probate Court and the public. Additional Functions Performs other related duties as required. For Applicants With Prior Military Service We strongly encourage veterans, prior military and transitioning service members to apply. Many of the competencies and transferable skills developed through military service directly support success in this role, including: Leadership Under Pressure:  manages competing financial requests, deadlines, and customer needs during high-demand periods; provides informal leadership, coaching, and process clarification to less experienced team members; maintains service continuity when software, documentation, or customer volume challenges arise Operational Planning and Execution:  organizes, tracks, and completes financial support tasks with accuracy and timeliness; ensures financial documents, approvals, and transactions move through the correct workflow; interprets and applies financial rules, eligibility criteria, and departmental guidelines Adaptability and Rapid Problem Solving: identifies and resolves discrepancies in payments, accounts, or documentation; adjusts workload when urgent cases, policy updates, or system changes occur; evaluates financial data to determine root causes of errors or delays; provides solutions that meet both policy requirements and client needs Team Cohesion and Communication:  coordinates with supervisors, analysts, and other departments to complete financial tasks; communicates complex financial information in a clear, supportive manner; works with HR, procurement, payroll, or external partners to resolve issues; handles frustrated customers or stakeholders with professionalism and clarity Safety and Risk Awareness:  safeguards sensitive financial and personal information in compliance with policy; identifies irregularities or red flags in financial documents or transactions; adheres to federal, state, and departmental financial rules; evaluates potential impacts before approving or escalating financial actions Technical and Equipment Proficiency:  uses ERP systems, accounting platforms, case management tools, and databases; maintains high-volume, error-free input of financial information; uploads, tracks, and organizes digital financial records Performance Aptitudes   Factor 1: Decision-Making Interpretive: There is choice in determining the tactical plans, processes, budget, and staffing to achieve objectives established by a higher management level. Establishes what is to be done in similar circumstances in the future. Results will be applied by other courts. Factor 2: Complexity Formative: Evaluates the relevance and importance of theories, concepts, and principles, and tailors them to develop a different approach or tactical plan to fit specific circumstances. Factor 3: Purpose of Contact Collect/Exchange Information: Purpose is to exchange or collect information. Involves relaying learned information that the receiver can readily understand in order to solve factual problems, errors, or complaints. Factor 4: Line/Staff Authority Staff Authority: Influence is through direct impact within agency boundaries. Physical Requirements Work is typically performed in an office-like environment. May work in high conflict situations and with difficult, sometimes dangerous parties.  Positions in this class typically require sitting, stooping, kneeling, crouching, reaching, standing, mobility, lifting, carrying, fingering, grasping, talking, hearing, seeing, and repetitive physical motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls require s exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.   It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.