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Assistant Administrative

JetblueOrange, CAMay 17th, 2026
Position Summary:The Assistant Administrative is a member of an office support team responsible for providing administrative and material support to Pilots. The Assistant has face-to-face and electronic mail interaction with the Pilot population and other JetBlue support offices.Essential Responsibilities:Pilot leave of absence and On the Job Injury (OJI) coordinatorAdministratively responsible for maintaining Pilot dependability and performance documentation, as well as managing the associated Crewmember electronic filesAssist in coordination of changes to pilot schedules, qualifications, pay, and dependabilityProcesses expense reports for PilotsAdministers parking programDistributes mail and email notifications to PilotsCreates informational items for updates, newsletters, and emailsInterfaces with different departments in support of Pilot requirements or needsPrioritizes, assigns, and tracks work requests to different departments in support of Pilot requirementsPlans and sets up meetings and events/functions for Pilots and Supervisory CrewOrders office materials and pilot suppliesOther duties as assigned Minimum Experience and Qualifications:High School Diploma or General Education Development (GED) DiplomaOne (1) year of administrative support experienceStrong knowledge of Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and OutlookDemonstrating time and organizational management skills when dealing with constant time sensitive requestsExperience organizing/coordinating projects while providing exceptional customer serviceAble to effectively manage sensitive and confidential information in a professional mannerWillingness to work in a dynamic environment and adapt to the daily needs of the operationAvailable for occasional overnight travel (10%)Must pass a pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorshipPreferred Experience and Qualifications:Associate’s degree in Business or related fieldExcellent written and verbal communication skillsExcellent organizational skillsExcellent team spirit and motivationWorking knowledge of Microsoft SharePoint, InfoPath and AccessTo able to understand complex Pilot work rules and apply that knowledge to pay and schedulesCrewmember Expectations: Regular attendance and punctuality Potential need to work flexible hours to include weekends and holidays and be available to respond on short-notice Able to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraftMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standardsIdentify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.Equipment:Computer and other office equipmentWork Environment:Traditional office environmentAirports environmentPhysical Effort:Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)Compensation:The base pay range for this position is between $30.00 and $35.00 per hour. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.