Sales Development Representative

Company OverviewAbout UsPlumino USA, Inc. is a sales company and part of an international group with operations in multiple countries. It specializes in providing a wide range of amino acid products that meet stringent quality standards while ensuring consistent and reliable performance.ResponsibilitiesConduct market research to identify key customer segments and proactively source leads through online and offline channelsMaintain an updated customer database and participate in client visits to support long-term partnershipsDevelop individual sales plans and phased goals aligned with company annual targetsManage the end-to-end sales process (lead → opportunity → order → collection) and achieve assigned KPIs for revenue, margin, and collection rateReview sales performance regularly and adjust tactics as neededCoordinate with product, supply chain, and finance teams to ensure timely order fulfillmentRelay customer feedback and market intelligence to support internal improvement and resolve cross-functional issuesSupport business negotiations under supervisor guidance, track order progress, and address complaints to ensure satisfactionQualificationsDiploma or Bachelor’s degree, no limitation in majorsFresh graduates are welcome to apply; candidates with prior internship or relevant experience in sales, customer service, or business development will have an advantageStrong self-motivation and results-driven mindset with high attention to detailGood communication and interpersonal skills, with the ability to work with multiple internal and external stakeholdersBasic understanding of sales processes or CRM tools is a plusProficient in Microsoft Office, especially Excel and PowerPointAbility to work in a fast-paced and multicultural environmentEligibilityCandidates must already possess valid work authorization in USA (e.g., USA Citizen or Permanent Resident)No work pass sponsorship will be provided for this role