Global Trade Compliance Account Lead

Allyn International is in search of an Global Trade Compliance Account Leader to grow within our Trade Department in either of our Greenville, SC - Fort Myers, FL locations. Allyn is a privately held professional services firm established in 1992. We provide high-quality, customer-centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and trade compliance operational support and consulting.What does a Global Trade Compliance Account Leader do?The Trade Compliance Account Leader is responsible for managing the day to day operations for specific account(s), having an immediate impact on business fulfillment, client relations, and the achievement of long term departmental goals and objectives. This position works with the Global Trade Compliance Director and other leaders to ensure that standard processes and relevant metrics are in place, and are used to improve customer service, reduce or contain costs, and increase the productivity of the department. Leaders are required to extend mentoring and coaching skills, have the ability to present and conduct meetings and be confident with the ability to delegate, follow-up, and discipline per the company’s progressive disciplinary procedure. The Trade Compliance Account Leader has primary responsibility for prompt issue resolution and reports to the Trade Compliance Manager.Position DetailsLocation: Greenville, SC - Fort Myers, FL - MexicoPosition/Classification: Full-Time; Exempt, Entry levelCompensation: $50,000 - $55,000 annuallyHours of Work: Regular business hours, Monday-FridayPhysical Demands: Sitting, typing, carrying, and climbing stairsDrug-Free Workplace and Equal Opportunity EmployerBenefitsRemote work one day a week paid 12 weeks maternity/paternity leave, Medical, dental, vision, basic life (paid for by Allyn), voluntary life, STD (paid for by Allyn), LTD, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Holidays, tuition reimbursement, and more!Required Experience And EducationBachelor’s or equivalent college degree Program and project management experience preferred Ability to formulate and present high-level presentations and conduct trainings Data analysis experience Strong Microsoft Office skills Must be actively seeking U.S. Customs Broker Licensure 1 to 2 years trade compliance experience or advanced degree in law, international relations or business preferred. Ideal Candidate Skills US Licensed Customs BrokerMust have demonstrated leadership skillsIssue resolution experienceMicrosoft Word, Excel, Outlook, Access (advanced skills)IntegrityDecision making abilitiesProblem solving skillsExcellent customer servicePays attention to detailsHardworking, dependable, reliable, dedicated, committedProactively takes initiative and seeks opportunities for process improvementEffective time management and prioritization skillsResponsibilitiesManage escalations Provide consultation on customs issues and provide timely feedback to clients Prepare and execute training for internal team members or external customers / suppliers Facilitate prompt issue resolution and oversee issue resolution within department. Timely forward suggested corrective actions or issues needing additional attention to the Trade Compliance Director Distribute workload efficiently among department team members Run standard reports and metrics on a regular basis. Analyze and review findings with Trade Compliance Director Actively participate in team meetings, conference calls, and daily project management calls with Allyn team and with the client Actively look for and capture savings opportunities and added value opportunities when possible Eliminate or minimize risk exposure for Allyn and customers Ensure client satisfaction Exhibit Allyn core values Travel to client locations as needed Participate in writing publications and articles as well as obtaining articles from team members. Supervise employees and manage them on a day to day basis including: Time sheets and time off Performance reviews and Professional Development Plans Disciplinary action and Write Ups Policy compliance Coaching Employee growth Employee engagement Determine classification according to Harmonized Tariff and document justification Review classifications by employees and advise as needed Prepare ruling requests, protests, or other post entry actions Provide appeals, protests, and audit management and/or support Develop and implement process improvements Maintain and abide by SOPs and work instructions Interpret customs regulations for clients Research import and export requirements and advise clients Implement and onboard new clients Maintain and exhibit proper recordkeeping Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy-duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe, and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China, and Prague, Czech Republic.Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team. Apply today or refer a qualified friend!