Chief Customer Experience & Operations Leader
ARCHIVED
We can't find an active application page for this role right now. It may reopen or be listed elsewhere. Use Next Steps to search for an active apply link and similar live jobs.
A leading construction technology company is seeking an SVP of Customer Experience & Operations to oversee the entire post-sale customer lifecycle. This role requires setting strategies for both Customer Success and Service, leading a large multi-level team. The ideal candidate will have over 7 years of experience in similar roles, focus on data-driven decision making, and maintain a customer-first mindset. Responsibilities include improving retention and customer satisfaction while navigating a hybrid work environment.#J-18808-Ljbffr