Burch's Shoes & Outlet Store Manager

Burch's Shoes and Outlet 1 Club Road, Eugene, OR 97401 Burch's is looking for a motivated, customer focused leader to become Store Manager at our newly remodeled location. This is a full-time, in-store position, responsible for running and operating a store to company standards. The position has a guaranteed hourly base rate but is paid on a commission structure, which allows the employee to grow their earnings by increasing their sales and by motivating their team to do so as well. You will have the opportunity to lead and sustain a well-trained, organized, and motivated staff as well as maintain the superior level of customer service our stores are known for. WHAT WE OFFER OUR EMPLOYEES: Hourly training rate of $20.00 After the training period, pay converts to 10% commissions on net personal sales and 0.50% commission on net store sales. Performance based, with no cap on earnings, with a guaranteed hourly rate. Base pay of $150.00 per week, in addition to other pay. Hourly rate paid for non-sale hours. Incentives Quarterly bonus programs. Health, dental and vision insurance offered to full-time employees Supplemental coverages available through AFLAC Whole Life insurance available through MassMutual Paid vacation Paid sick time Private Paid Family and Medical Leave Policy 401k with company matching 100% up to 4% of plan year compensation. Discretionary profit-sharing plan Generous employee discounts ABOUT US: Remember when the community was tight-knit, and the shop owners knew you by name? That's what it was like when Henry Burch first opened his store in 1935, and it's how we still feel at Burch's today. This old-school approach has helped us develop long-term friendships that span generations. Burch's is part of ERHCo Inc - an Oregon-based, family-run business that operates retail shoe stores from Eugene to Hood River. HOURS: Open 7 days a week. Operating hours may be dictated by the location. Full-time position (40+ hours per week) The Store Manager has the option of having Sunday & Monday as their normal days off or Sunday and their choice of Tuesday, Wednesday, or Thursday. KEY DUTIES: Previous management or supervisory experience, required. Fashion retail sales experience is preferred. Fostering an environment in which the whole sales team can thrive Ensure the store opens and closes every day per standards and requirements. Promoting and maintaining excellent customer service Manage each day’s transactions, inventory, and bank deposits Monitor and guide team members to give consistent care and consideration to each valued customer. Develop, maintain, and monitor the staff schedules and store timeclock. Ensure the store is clean, orderly, and presentable to company standards Create a structure that fosters a healthy team spirit and sense of accountability Meet with Operations, Sales, and Buying Teams on a regular basis. Provide consistent and clear communication to your team and keep them informed of any updated policies, procedures, or strategies. Set goals and maintain sales production by tracking sales associates’ scorecards, providing continual training and feedback and communicating sales incentives and promotions. Have an in-depth understanding of the Point-of-Sale operations, and train and communicate to your team accordingly. Understand store’s merchandise needs and effectively communicate with the Buying Team to remain competitive in the marketplace. Respond to internal and external requests courteously and efficiently. WE MIGHT BE THE RIGHT IF FOR YOU IF YOU'RE: An industrious individual who is eager to meet the needs of their team and customers. A professional who shows it in their personal and store appearance, team support, and customer interactions. Able to work well under pressure and handle multiple tasks at once. An exemplary communicator with customers, staff, and management with the ability to resolve outstanding issues with a positive attitude, regardless of the circumstances. Able to understand and communicate features and benefits of products to staff and customers. A team player first while leading and managing. Open to learning systems and procedures and able to utilize technology efficiently and effectively.