Client Engagement & Marketing Associate

Lorygen is a growing marketing and sales team based in Los Angeles, built on adaptability, creativity, and resilience. We specialize in retail marketing and face-to-face customer engagement, partnering with leading telecommunications brands like Spectrum to deliver high-impact campaigns and drive customer acquisition.As we continue to expand, we are looking for a Client Engagement & Marketing Associate to join our dynamic team. This role focuses on building strong customer relationships, supporting sales initiatives, and representing Spectrum's services with professionalism inside retail environments.Key ResponsibilitiesCollaborate with leadership to stay up-to-date on Spectrum products, services, and promotionsCommunicate product value clearly and confidently during face-to-face customer interactionsEngage with customers in retail settings to discuss internet, TV, and mobile solutionsAddress customer questions and concerns with professionalism and a solutions-focused approachPresent tailored service recommendations based on individual household needsMaintain confidentiality when handling sensitive customer informationProvide feedback to improve processes and enhance overall customer experienceRepresent Lorygen and Spectrum with a high level of professionalism in a retail settingWhat We're Looking ForExperience in customer-facing roles (sales, marketing, or retail preferred)Strong communication and interpersonal skillsComfortable in face-to-face, sales-focused environmentsTech-savvy and adaptable to new tools and systemsStrong organizational and time management skillsTeam-oriented with a positive, collaborative mindsetHigh level of professionalism, integrity, and emotional intelligence