Network Engineer

Strong diagnostic and problem-solving skillsActive listening and analysis to identify issues or problems Research and creativity to identify a solution to the issue or problem Ability to communicate resolutions in a simple, easy to understand manner Communication skillsVerbal and written – via phone, email, chat, etc. Must be able to clearly communicate instructions and current tasks Must be able to describe technical items to non-technical users Multi-tasking skillsAbility to help a team member or customer real-time while performing other tasks Passionate about customer support Attention to detail – good organizational and time management skills Ability to lift up to 50 lbs, work nights or weekends, as needed, and participate in an on-call rotation Job Type: Contract Schedule: 8 hour shift Ability to commute/relocate: Enon, OH 45323: Reliably commute or planning to relocate before starting work (Required) Experience: VoIP protocols: 2 years (Preferred) Cisco CUCM, Finesse, MS Teams voice services.: 4 years (Preferred) Work Location: In person