Standardized Patient Educator - Immersive Learning Center - Operations

Scheduled Hours40Position SummaryInstructs and educates the Standardized Patients (SPs) to accurately portray 'patients', to assess medical campus trainees during standardized patient encounters and to provide assessment and constructive feedback to these health care professionals following their SP encounter. Responsible for managing all logistics of the education, training and quality assurance of Standardized Patients (SP) and associated teaching and assessment encounters. Works in collaboration with course directors to improve or expand existing education SP encounters for both on-campus and off-site locations including, but not limited to: training, session management, materials, case design and improvement, and assessment tools. Assists the SP Program Manager and the Director of the Immersive Learning Centers (DILC) in program development and expansion goals for the program.Job DescriptionPrimary Duties & Responsibilities: Education and instruction of SPs who work sessions for the School of Medicine and other outside group stakeholders. The SPE is responsible for the orientation of new SPs; educational activities for all SPs including teaching accurate case portrayal and effectively delivering accurate assessment and feedback on student performance. Assesses SPs for accurate case portrayals, accurate assessment of learner skills and constructive and appropriate learner feedback by observing sessions live and recorded. Ensures SP remediation or re-training as needed to assure standardization.Collaborates with faculty to develop, design and implement training sessions that are tailored to meet specific curricular goals.Maintains database of all SPs to include trainings, monitoring, feedback and evaluations. Assists SP Program Manager in developing a feedback/evaluation program for each SP.Works with SP Program Manager and DILC to coordinate SP selection, including interviewing, hiring, training and identification of staffing requirements based on script/session requirements.Provides feedback on SP performances including SP's communication assessments and feedback giving skills.Develops and assists with gynecologic and urologic teaching associates' performances by developing educational materials and providing follow up performance feedback to SPs.Assists with running SP events, as needed, including managing various technical aspects, such as specialized audiovisual media software and troubleshooting the 50 or more computers and 30 or more cameras; ensuring all student/SP printed materials, supplies and equipment are in exam rooms and necessary technical/AV mock runs are completed; run the exam system software, adjust in room cameras, keep time for exams and make announcements.Perform other duties as assigned.Working Conditions:Job Location/Working Conditions:Physical Effort:Typically sitting at desk or table.Repetitive wrist, hand or finger movement.Equipment:Office equipment.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required QualificationsEducation:Bachelor's degree or combination of education and/or experience may substitute for minimum education.Certifications/Professional LicensesNo specific certification/professional license is required for this position.Work Experience:No specific work experience is required for this position.Skills:Deadline Management, Detail-Oriented, Interpersonal Communication, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational SavvyDriver's License:A driver's license is not required for this position.More About This JobRequired Qualifications:Bachelor's degree in Education, Communication, Film/Theater, or similar field.Direct responsibility for training others in a professional environment.Education or equivalent combination of education and experience in a medical academic environment desired.Must be able to understand and learn software packages as required to meet the needs of the program.Must be willing to work flexible and/or evening hours.Ability to bring out realistic performances and to deal with sensitive information in a confidential manner.Preferred QualificationsEducation:Bachelor's degreeCertifications/Professional LicensesNo additional certification/professional licenses unless stated elsewhere in the job posting.Work Experience:Teaching (2 Years)Skills:Computer Literacy, Confidentiality, Learning New Technologies, Oral Communications, Written CommunicationGradeG08-HSalary Range$21.17 - $32.85 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.AccommodationIf you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits StatementPersonalUp to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.WellnessWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!FamilyWe offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.